Healing All That Ails Your Home
At JQ Medical, our mission is to simplify the complexities of diabetes care, providing exceptional customer service, and a deeply knowledgeable team dedicated to helping individuals with diabetes manage their condition with ease and confidence. Since 1994, our family-owned business has been committed to providing a caring community where our customers can trust us to deliver exceptional service, friendly product education, and rapid at-home delivery of the medical supplies they need.
Our Story
Founded by Jan Quigley, a person living with diabetes herself, JQ Medical was born out of a desire to create a company that truly cared about its customers. Jan's personal experience with diabetes instilled in her a passion for making a difference in the lives of others with diabetes. With a team of experts in the medical field and a deep understanding of the challenges faced by those with diabetes, JQ Medical has remained dedicated to delivering exceptional service, product education, and timely delivery of the medical supplies needed to manage diabetes.
Why Choose JQ Medical?
At JQ Medical, we take pride in offering:
- Seamless Insurance Verification: We ensure that the insurance verification process is smooth and hassle-free, so you can focus on managing your health.
- Swift Product Delivery: Our team is dedicated to providing rapid at-home delivery of your medical supplies, ensuring that you receive the products you need when you need them.
- Deeply Knowledgeable Team: Our team of experts is dedicated to providing exceptional customer service and product education, empowering you to take control of your diabetes care.
Our Goal
At JQ Medical, our goal is to make diabetes care easier for everyone involved. We understand the complexities and challenges that come with managing diabetes, and we are committed to providing the tools, support, and education needed to simplify the process. By providing exceptional customer service, knowledgeable product education, and timely delivery of medical supplies, we aim to empower individuals with diabetes to take control of their health and thrive.
How We Can Help
At JQ Medical, we offer a wide range of products and services designed to support individuals with diabetes. Our product offerings include:
- Continuous Glucose Monitors (CGMs): Dexcom G6, Abbott FreeStyle Libre 2, and Medtronic Guardian Connect
- Insulin Pumps: Tandem t: slim X2 and Medtronic MiniMed 770G
- Women's Care and Urology Products: Compression Socks and Stockings
- Other Medical Supplies: A wide range of products designed to support individuals with various health concerns
Contact Us
We invite you to reach out to us at any time to inquire about our products and services or to ask specific questions. Our team of experts is always here to help.
Efficient and Knowledgeable Service
Some reviewers appreciated JQ Medical's efficient and knowledgeable service. They found the staff to be kind, professional, and helpful in getting their diabetic supplies.
Positive Experiences with Staff
Several reviewers mentioned having positive experiences with specific staff members, such as Amy, Danielle, and others, who were helpful, polite, and attentive. These staff members went above and beyond to ensure that the reviewers' needs were met.
Convenient Shipping and Delivery
Some reviewers appreciated the convenience of shipping and delivery options offered by JQ Medical, which made it easier for them to get their medical supplies.
Negative Experiences with Billing and Customer Service
However, some reviewers had negative experiences with JQ Medical's billing system, citing issues with incorrect billing, repeated calls, and unhelpful customer service. Others had problems with order fulfillment, including delays and incorrect shipments.
Frustration with Lack of Responsiveness
Some reviewers were frustrated with JQ Medical's lack of responsiveness, including unreturned calls, delayed shipments, and unhelpful staff.
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