Pursue Your Happiness, We Can Help You Discover Your Joy
Who We Are
At Compass Clinical Associates, we are dedicated to providing the highest level of mental health care to our patients. With over 30 years of experience, our team of skilled therapists, counselors, and psychiatrists has been serving the Central Iowa community with compassion and expertise. Our multidisciplinary team of professionals works together to provide a comprehensive range of services, including individual and family psychotherapy, psychological testing, medication management, and Transcranial Magnetic Stimulation (TMS) treatment programs.
Our Services
At Compass Clinical Associates, we believe that everyone deserves access to quality mental health care. That's why we offer a range of services to meet the unique needs of each individual, couple, or family. Our services include:
- Depression Treatment: Our depression treatment program combines psychotherapy and medication to help individuals overcome symptoms of depression.
- Anxiety Disorders Treatment: We offer comprehensive treatment for anxiety disorders, including cognitive-behavioral therapy and medication management.
- Child Behavioral Issues Treatment: Our experienced clinicians provide evidence-based treatments for child behavioral issues, including parent-child therapy and behavioral therapy.
- ADHD Treatment: We offer comprehensive treatment for individuals with Attention Deficit Hyperactivity Disorder (ADHD), including medication management and behavioral therapy.
- Marriage and Relationship Issues Treatment: Our licensed therapists provide couples therapy to help individuals strengthen their relationships and improve communication.
- Post-Traumatic Stress Disorder (PTSD) Treatment: Our program includes trauma-focused therapies and medication management to help individuals overcome the symptoms of PTSD.
Why Choose Compass Clinical Associates?
At Compass Clinical Associates, we set ourselves apart by our:
- Extensive Clinical Experience: Our team of clinicians has over 30 years of combined experience in the field of mental health.
- Personalized Treatment Plans: We believe that every individual is unique, and we tailor our treatment plans to meet the unique needs of each patient.
- State-of-the-Art Facility: Our office is designed to provide a comfortable and welcoming environment for our patients.
- Exceptional Staff-to-Patient Ratio: Our high staff-to-patient ratio ensures that each patient receives personalized attention and care.
Conclusion
At Compass Clinical Associates, we are committed to providing the highest level of mental health care to our patients. Our team of experienced clinicians is dedicated to helping individuals, couples, and families overcome mental health challenges and improve their overall well-being. If you're seeking comprehensive mental health care, we invite you to visit our office and experience the compassionate and expert care that we provide.
Poor Experience with Psych Evaluations
The majority of customers who reviewed this clinic were highly dissatisfied with their experiences. Many reported poor quality of care, incompetence, and unprofessional behavior from the "doctors" and staff. Some reviewers specifically mentioned that they were referred to the clinic for psych evaluations, but were met with dismissive and unhelpful treatment.
Unrealistic Appointments and Cancellations
Several reviewers highlighted the issue of cancelled appointments, including one reviewer who was left waiting for hours only to be told that their appointment was cancelled. Another reviewer was booked for a one-hour visit but was told that it was cancelled just as they were arriving.
Unqualified and Ableist Treatment
Some reviewers were appalled by the ableist language and attitudes of the "doctors" they saw. One reviewer claimed that the doctor referred to autism in females as only "Asperger's" and "high-functioning", and implied that males with autism were more deserving of care.
Mixed Reviews about Staff and Providers
While some reviewers had positive experiences with certain providers and staff members, others reported the opposite. Some mentioned that certain staff members were kind and supportive, while others were rude and unhelpful.
Billing and Insurance Issues
A few reviewers experienced significant issues with billing and insurance, including incorrect billing, insurance denial, and lack of accountability.
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