At Faith Community United Credit Union, we take pride in being a not-for-profit and tax-exempt financial institution that has been serving the Northeast Ohio community since 1952. We started as a credit union catering to the members of Cleveland's Second Mt. Sinai Baptist Church, and over the years, we have expanded our services to meet the needs of the wider community. Today, we are proud to be one of the largest minority-owned credit unions in Ohio.
Our Mission
Our mission is to provide financial benefits to our membership and the community at large. We are committed to advocating for revitalization, education, community development, and the rekindling of community pride and volunteerism. As a Community Development Credit Union, we are always looking for ways to help individuals and businesses in the community grow through grants and partnerships.
Our Services
At Faith Community United Credit Union, we offer a full range of credit, savings, and transaction services, including:
- Deposit Services: Our deposit services include checking accounts, savings accounts, money market accounts, and certificates of deposit (CDs) with competitive rates.
- Loan Services: We offer mortgage loans, auto & vehicle loans, Visa credit cards, and small business administration (SBA) loans to help our members achieve their financial goals.
- Online Access: Our members can access their accounts, transfer funds, and pay bills online through our secure online banking platform.
- Convenience & Online Services: We offer mobile banking, mobile check deposit, and a range of other convenient services to help our members manage their finances on the go.
Membership
At Faith Community United Credit Union, we are proud to serve a diverse community of members. Our field of membership includes:
- Persons who live, work, worship or attend school in the City of Cleveland, Ohio, and Cuyahoga County, Ohio.
- Members of record of the credit union as of May 24, 2012.
- Spouses of persons who died while within the field of membership of this credit union.
- Employees of this credit union.
- Members of the immediate family or household of a current member.
- Organizations of such persons.
Join Our Team
At Faith Community United Credit Union, we are always looking for talented and dedicated professionals to join our team. If you are interested in a career with us, please visit our careers page to learn more about current job opportunities.
Volunteer
At Faith Community United Credit Union, we believe in the power of volunteering to make a difference in our community. If you are interested in volunteering your time and talents to support our mission, please visit our volunteer page to learn more.
Connect with Us
At Faith Community United Credit Union, we are committed to providing our members with exceptional service and support. If you have any questions or comments, please do not hesitate to contact us. You can reach us by phone at (216) 271-7111, by email at info@faithcu.com, or by visiting us in person at our branch location at 3550 East 93rd Street in Cleveland, Ohio.
Overall Assessment
The reviews of Faith Community United Credit Union are mixed, with both positive and negative comments. The tone of the reviews varies depending on the individual's experience with the credit union.
Positive Comments
The credit union has been praised for its role in the community, with several reviewers mentioning its long history and commitment to serving low-income and minority communities. Many reviewers have also praised the credit union's staff, describing them as friendly, helpful, and knowledgeable.
Negative Comments
On the other hand, some reviewers have expressed frustration with the credit union's services, citing long wait times, poor phone system, and inadequate customer service. One reviewer mentioned that the credit union's staff has changed over time and that newer staff members are less attentive to customers' needs.
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