Business Details
35 Years
experience
Emergency
services
Custom IT Solutions for Government Agencies
Founded in 1991, Open Technology Group has dedicated three decades to delivering innovative IT solutions for U.S. Federal Government clients. Our expertise in secure, reliable technology systems stems from a deep understanding of government operations and a commitment to aligning cutting-edge methodologies with mission-critical needs. We leverage industry frameworks like PMI, ITIL, and CMMI to ensure consistent service delivery while maintaining a workforce with high professional certification rates. Our team's technical proficiency is matched by our dedication to core values including integrity, innovation, and diversity, equity, and inclusion initiatives that enhance organizational effectiveness. Through strategic partnerships and GSA contract vehicles, we provide accessible pathways for government agencies to implement customized technology solutions.Our continuous process improvements focus on enhancing project management, collaboration, and client communication to optimize IT effectiveness. With round-the-clock support capabilities and specialized services spanning infrastructure management to software development, we enable clients to concentrate on their primary missions. Our leadership in virtualization and mobile workforce solutions reduces operational costs while improving continuity and recovery capabilities. Our community engagement initiatives reflect our commitment to social responsibility, particularly in advancing opportunities for underrepresented groups in technology fields. This combination of technical excellence, ethical business practices, and social consciousness positions us as trusted partners in government IT modernization.
Services
IT Infrastructure Support
Software Development
Website Design
Mobile Solutions
Network Management
Virtualization Services
Details
- Year established: 1991
Highlights and features
- We offer 30+ years of specialized experience with government IT systems
- Our team maintains high professional certification rates across multiple disciplines
- We implement proven methodologies (PMI, ITIL, CMMI) for consistent service delivery
- Our round-the-clock support ensures continuous government operations
- We pioneered DEI initiatives that improve organizational effectiveness and team cohesion
Associations and certifications
- Project Management Institute (PMI)
- Project Management Professional (PMP)
- Information Technology Infrastructure Library (ITIL)
- Capability Maturity Model Integration (CMMI)
Services
IT Infrastructure & Network Support
We provide comprehensive infrastructure solutions including 24/7 help desk support, network implementation, and systems monitoring. Our services ensure government agencies maintain secure, reliable IT operations through strategic planning, deployment, and maintenance of mission-critical systems while optimizing budget efficiency.
Software Application Development
Our full lifecycle software development creates customized solutions for government needs, including knowledge management portals and distance learning systems. We specialize in application modernization, migration, and maintenance while ensuring compliance with federal IT standards and security requirements.
Website Design & Development
We deliver accessible, responsive web solutions meeting Section 508 compliance standards. Our services include user research, UI/UX design, and CMS implementation to create effective digital platforms that enhance government-citizen interactions and internal operations.
Mobile & Virtualization Services
Our virtual desktop infrastructure and mobile device management solutions support modern government workstyles. These services reduce operational costs while improving continuity, recovery capabilities, and security for distributed federal workforces.
IT Consulting
We provide strategic guidance on IT modernization, business continuity, and technology implementation. Our consultants align federal agency missions with innovative solutions that improve operational efficiency while maintaining compliance with government regulations and security standards.
People
Leon Burns
Chief Executive Officer
Leon Burns leads Open Technology Group with expertise in IT strategy and DEI initiatives. He holds an MBA and IT certifications from Cornell and ITIL, with a proven track record in government IT modernization and community engagement.
Questions
What government IT services do you specialize in?
We specialize in infrastructure management, software development, website design, and mobile/virtualization solutions tailored to federal agency requirements.
How do you ensure compliance with federal regulations?
Our solutions meet Section 508 standards and follow CMMI, ITIL, and PMI frameworks to ensure compliance with government IT requirements.
What makes your approach unique?
We combine 30+ years of government IT experience with certified professionals and DEI initiatives that enhance team effectiveness and innovation.
How do you support mobile government workforces?
We implement virtual desktop infrastructure and mobile device management solutions that improve continuity and security for distributed teams.
What community initiatives do you support?
We sponsor STEM programs for African American youth and mental health awareness initiatives, including our 'Black Mental Health Matters' YouTube series.
