Business Details
31 Years
experience
Emergency
services
Trusted IT Solutions for Businesses in Wilmington, NC
IPM Computers is a privately owned IT support and services business founded in 1995. With over 25 years of experience, we specialize in managed IT services, cybersecurity, and VoIP phone systems tailored to businesses across Eastern North Carolina. Our team of dedicated engineers prioritizes client relationships, offering remote and on-site solutions to minimize downtime and ensure secure, efficient operations. We maintain a 95%+ retention rate among our technical staff, reflecting our commitment to long-term partnerships and deep system expertise.Our approach combines proactive infrastructure management with personalized support, ensuring businesses can focus on growth without technological interruptions. Headquartered in Wallace, NC, we serve the Greater Wilmington area and surrounding regions, delivering scalable solutions for industries ranging from healthcare to manufacturing. Our mission centers on exceeding expectations through reliability, transparency, and a relentless focus on client satisfaction.
Services
Managed IT Services
Cybersecurity
VoIP Phone Systems
IT Consultancy
Disaster Recovery
General IT Support
Network Management
Endpoint Management
Cloud Backup
IT Consulting
Details
- Year established: 1995
Highlights and features
- Quick remote response to resolve IT issues immediately
- 20+ years of IT outsourcing experience across industries
- Clear, jargon-free explanations of technical issues
- Business-focused technology solutions aligned with client goals
- Comprehensive IT infrastructure management from a single provider
What people say
Quick response times
20+ years of experience
No geek speak
Business-savvy solutions
100% satisfaction guarantee
Services
Managed IT Services
Our managed IT services provide proactive monitoring and maintenance of your technology infrastructure. We handle hardware, software, and network management to ensure uptime and security. Businesses benefit from predictable costs, expert support, and scalable solutions tailored to their specific needs.
Cybersecurity
We protect businesses from cyber threats through advanced security solutions, including malware prevention and data encryption. Our team implements robust defenses to safeguard sensitive information and ensure compliance with industry standards like HIPAA and PCI.
VoIP Phone Systems
Our VoIP systems offer scalable communication solutions with features like multi-location integration and cloud-based flexibility. Businesses reduce costs while improving reliability and scalability for growing operations across Eastern North Carolina.
IT Consultancy
We provide strategic IT consulting to align technology with business goals. Services include infrastructure evaluation, cost optimization, and implementation of solutions that enhance productivity and long-term growth.
Disaster Recovery
Our disaster recovery solutions ensure business continuity with automated backups and rapid data restoration. Cloud-based systems protect against data loss, minimizing downtime during unexpected disruptions or cyberattacks.
People
Greg Rogers
President & CEO
Greg Rogers leads IPM Computers with a focus on client-centric IT solutions. He transitioned the company to managed services in 2012, driving 70-100% annual growth and establishing it as a regional leader in cybersecurity and telecoms.
Raymond Spell
Director of Sales & Business Risk Mgmt
Raymond Spell oversees sales and risk management, leveraging his expertise to develop scalable IT strategies. He ensures clients receive solutions that align with their operational and security requirements.
Deborah Green
Team Lead Technician
Deborah Green leads technical operations with a focus on system stability and client satisfaction. Her team ensures seamless IT infrastructure management, emphasizing proactive maintenance and rapid issue resolution.
Cameron Day
Programmer/Tech
Cameron Day combines programming skills with technical support to optimize client systems. He specializes in software integration and custom solutions that enhance operational efficiency for businesses.
Marisa Flournoy
Tier 1 Technician
Marisa Flournoy provides frontline technical support, addressing client issues with clarity and efficiency. Her role ensures timely resolution of IT challenges while maintaining a user-friendly approach.
Questions
What are managed IT services?
Managed IT services involve outsourcing your IT infrastructure management to us. We handle maintenance, security, and support to ensure your systems run smoothly and securely.
Do you offer cybersecurity for small businesses?
Yes, we provide scalable cybersecurity solutions tailored to small businesses, including malware protection and compliance with industry standards like HIPAA.
What areas do you serve?
We serve businesses across Eastern North Carolina, including Wilmington, Wallace, and surrounding regions.
Can you support existing IT systems?
Yes, we integrate with and enhance existing IT systems, offering scalable solutions that align with your current infrastructure and future goals.
What response times can I expect?
We prioritize urgent issues with remote resolution capabilities, ensuring minimal downtime. Specific service level agreements are tailored to client needs.
Do you offer cloud backup solutions?
Yes, our cloud backup services securely store your data offsite, ensuring rapid recovery in case of data loss or system failures.
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