Small Enough To Care - Big Enough To Get You There
At Summit Federal Credit Union, we're dedicated to providing our members with a wide range of financial services designed to help them achieve their goals and improve their financial well-being. Founded in 1951, our credit union has a long history of serving the community with a commitment to excellence, integrity, and personalized service. As a member-owned cooperative, we're operated solely for the benefit of our members, and we're proud to offer a level of service that's truly unmatched by traditional banks.
Our mission is to empower our members to take control of their financial lives by providing them with access to a wide range of products and services, including checking and savings accounts, loan options, credit cards, and investment opportunities. We also offer a variety of convenient services, such as online banking, mobile banking, and text banking, to make it easy for our members to manage their finances on the go.
Our Story
In 1951, a small group of individuals came together to form Summit School Employees Federal Credit Union, with the goal of creating a cooperative financial institution that would serve the financial needs of its members. Over the years, our credit union has grown and evolved, but our commitment to our members has remained unwavering. Today, we're proud to serve thousands of members across the region, offering a full range of financial services and products designed to meet their unique needs.
Services
At Summit Federal Credit Union, we're committed to providing our members with a wide range of financial services and products, including:
- Checking and savings accounts
- Loan options, including auto loans, home loans, and personal loans
- Credit cards, including Visa credit cards
- Investment opportunities, including individual retirement accounts and certificates
- Online banking and mobile banking services
- Text banking and online services
- ATM locations and other convenient services
Why Choose Summit Federal Credit Union?
There are many reasons why Summit Federal Credit Union is the perfect choice for your financial needs. As a member-owned cooperative, we're committed to serving the best interests of our members, rather than maximizing profits for shareholders. This means we can offer competitive rates, lower fees, and personalized service that's tailored to your unique needs. Plus, as a member of our credit union, you're part of a community of individuals who are committed to helping each other achieve their financial goals.
System Issues and Unavailability of Services
The reviewers expressed frustration with the system crashes, which affect everyone and cause inconvenience. For instance, when the system crashes, debit cards are declined, and there is no way to check the bank account. Moreover, there is no after-hours support, leaving customers without access to their money until the issue is resolved.
Staff Knowledge and Attitude
The reviewers were disappointed with the staff's lack of knowledge and poor attitude. They reported receiving unhelpful responses, such as attributing debit card issues to the rain. The staff's attitude was also described as unprofessional, with excessive use of "mmm hmmms."
Financial Services and Staff Friendliness
On a more positive note, one reviewer praised the friendly staff and great financial services offered by the institution. They mentioned that it's a good place to get a fair loan.
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