Your Success is Our Success
Deanwood Rehab And Wellness Center is a state-of-the-art rehabilitation and wellness center dedicated to providing exceptional care to our residents and their families. We pride ourselves on our personalized and individualized approach to nursing care, focusing on timely communication and a strong sense of community.
Our Services
We offer a wide range of services designed to meet the unique needs of each resident. Our skilled nursing and therapy services are available 24/7, providing around-the-clock care and attention. Our expert team is committed to delivering the most advanced rehabilitation and specialty care available, with compassion and enthusiasm.
Our Personal Approach to nursing care emphasizes a focus on routine communication with both residents and their families. We strive to create a sense of community and belonging among our residents, providing a warm and welcoming environment that feels like home.
Rapid Recovery Program
We are proud to offer our new Rapid Recovery Program, a Clinical Excellence Program designed to get your loved one home quicker, stronger, and healthier than ever. This program is designed by a team of professionals to improve the quality of care our residents receive and reduce readmissions to the hospital.
Language Assistance Services
We understand that language barriers can be a challenge for many people. That's why we offer free language assistance services, available 24 hours a day, seven days a week. Our bilingual staff are eager to assist you in your preferred language, including English, Spanish, Vietnamese, French, and many others.
Communication and Feedback
We value feedback from our residents, their families, and our employees. We believe that open communication is key to creating a positive and supportive environment. We encourage you to share your thoughts, compliments, and concerns with us, and we will do our best to respond promptly and professionally.
Contact Us
While we strive to provide excellent care and service, we may not always meet everyone's expectations. If you have a compliment, complaint, or suggestion, please do not hesitate to reach out to our Compliment, Complaint, and Compliance Hotline at 866-457-0806. We are committed to continuous improvement and appreciate your input.
Accessibility
We are committed to making our services accessible to everyone. We offer translation services and language assistance to ensure that all individuals, regardless of language or cultural background, can access our services. We also strive to accommodate individuals with disabilities and provide reasonable accommodations as needed.
Quality Care Guaranteed
We are proud to have received a 5-star rating from the Centers for Medicare & Medicaid Services (CMS) in March 2018. We are committed to providing high-quality care and services to our residents and their families. Our staff is dedicated to delivering compassionate and individualized care, and we are committed to continuous quality improvement.
Conclusion
At Deanwood Rehab And Wellness Center, we are dedicated to providing exceptional care and service to our residents and their families. We believe in the importance of community, compassion, and individualized care. We look forward to serving you and your loved ones.
Cleanliness and Environment
A few reviewers mentioned that the facility was relatively clean, but others had different experiences. Some reviewers praised the facility's cleanliness, while others reported finding it filthy or smelling unpleasant.
Staff and Care
Most reviewers praised the staff, describing them as friendly, helpful, and cooperative. A few reviewers provided specific examples of staff members who went above and beyond to assist them. However, there were also some negative reviews about staff behavior, with one reviewer reporting that the staff was negligent and uncaring.
Food
Some reviewers mentioned food, with one reviewer expressing frustration that their loved one was receiving the same meal every day, regardless of their dietary needs. Another reviewer reported that the food was often ice cold.
Overall Experience
Many reviewers praised the facility's attempts to make residents feel comfortable and at home, but there were some negative reviews about the overall experience. Some reviewers reported feeling shocked and disgusted, while others reported feeling frustrated and upset.
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