Trustworthy Automotive Repair Services You Can Count On
At D&D Automotive Repair, we are a family-owned and operated business dedicated to providing honest and professional car repair and maintenance services to Leesburg and Loudoun County area drivers since 2010. Our mission is to ensure the safety, dependability, and value of your vehicle to you, your family, and friends. We take pride in being a dealership alternative for factory scheduled maintenance, including your 15K, 30K, 60K, 105K, and 120K mile service.
Our Story
Our story began in 2010 when our founder, Doug Kressley, decided to open his own shop after working at numerous dealerships. His wife, Jodi, joined the business full-time in 2017, and their son, Dylan, is currently studying forensics science at George Mason University. We have been recognized as the "Best New Business in Leesburg" in 2010 and "Best Automotive Repair Shop in Loudoun County" by the local newspaper in 2011.
Our Services
We offer a wide range of automotive services, including:
- A/C Service & Repair
- Tire Service
- Brakes Service & Repair
- Oil Change
- Preventative Maintenance
- Domestic and Foreign Vehicle Repair
Our ASE-certified team members provide the highest grade of customer service and quality auto repairs. We employ today's latest automotive technology and are equipped to handle all major and minor repairs on domestic and foreign vehicles. We take pride in never suggesting unnecessary services or repairs.
Our Commitment
At D&D Automotive Repair, we are committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone and apply the relevant accessibility standards to achieve these goals. We welcome your feedback and invite you to experience our commitment to excellence in car repair and maintenance services.
Customer Service and Trustworthiness
D&D Automotive Repair is praised for their excellent customer service, trustworthiness, and honesty. Many reviewers commend the shop for being patient, helpful, and transparent with their services. The owners, Doug and Jodi, are particularly mentioned for their authenticity and genuineness.
Quality of Work and Prices
Reviewers appreciate the quality of work done at D&D, citing examples of thorough diagnoses and effective repairs. Many mention that the shop provides fair prices and saves them money compared to other vendors. Some reviewers specifically mention that D&D's prices are competitive and reasonable.
Communication and Convenience
D&D is praised for their convenient communication methods, such as texting, which makes it easy for customers to stay updated on their vehicle's status. Reviewers also appreciate the shop's flexibility and willingness to work with customers to find solutions.
Negative Experiences
A few reviewers express dissatisfaction with D&D's follow-up service and communication. One reviewer experienced a issue with their brakes after repair and had difficulty getting a response from the shop.
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