At Auto Solutions, we strive to provide top-notch auto repair services to our valued customers in Leesburg, VA, and surrounding areas. Our team of certified mechanics and highly skilled auto repair specialists are dedicated to offering expert auto repairs at an affordable price. Conveniently located near you, our shop is equipped with state-of-the-art tools and technology to ensure your vehicle receives the best care possible.
Our Services
We understand that your vehicle is an essential part of your daily life, and we're committed to keeping it running smoothly. Our comprehensive range of services includes AC repair, Asian vehicle repair, brakes, car and truck care, domestic cars and trucks, electrical services, electronic services, engine and transmission repair, engine maintenance, and European and import vehicle repair. Whether you need a routine oil change or a complex transmission repair, our skilled technicians will work diligently to get your vehicle back on the road in no time.
Our Philosophy
At Auto Solutions, we believe in providing honest, trustworthy, and reliable auto repair services that meet the highest standards of quality. We take pride in our work and stand behind it with a guarantee you can count on. Our mission is to build long-term relationships with our customers by delivering exceptional service, competitive pricing, and unparalleled expertise. We're committed to helping you maintain your vehicle's performance, safety, and reliability, so you can enjoy a safe and enjoyable driving experience.
Our Promise
At Auto Solutions, we promise to:
- Provide expert auto repair services at an affordable price
- Use only high-quality parts and materials
- Offer a guarantee on all our work
- Keep you informed throughout the repair process
- Provide transparent and honest estimates
- Maintain a clean, organized, and safe working environment
Our Shop
Our state-of-the-art facility is equipped with the latest diagnostic tools and technology to ensure accurate diagnoses and efficient repairs. Our shop is conveniently located at 203 S King St, Leesburg, VA 20175, and we're open Monday through Friday from 7:30 am to 5:00 pm, and Saturday from 7:30 am to 4:00 pm. Contact us today to schedule an appointment at 703-777-5043 or email us.
Overview of Auto Solutions Reviews
The reviews of Auto Solutions are mixed, with some customers expressing extreme satisfaction with the service, while others had negative experiences.
Positive Experiences
Many customers praised the honesty, friendliness, and competence of the owners, Jeremy and Kelly. They appreciated the explanations of the work needed, the fair pricing, and the guarantee of their work. Some customers mentioned that they have been loyal customers for years and would not take their cars anywhere else. The staff was described as professional, courteous, and knowledgeable. Several reviewers mentioned that they were treated like family and felt comfortable leaving their cars in their care.
Negative Experiences
On the other hand, some customers had very negative experiences. They complained about the rude and unprofessional behavior of the staff, particularly the front desk person. Some reviewers felt that they were misled or taken advantage of, with one customer accusing the shop of being "crooks" who tried to sell them unnecessary repairs. Another reviewer was unhappy with the way they were treated on the phone and felt disrespected.
Common Themes
One common theme among the positive reviews was the appreciation for the honesty and transparency of the owners and staff. Many reviewers mentioned that they felt comfortable trusting their cars to Auto Solutions because they were treated with respect and honesty.
On the other hand, the negative reviews often mentioned poor customer service, rudeness, and a feeling of being taken advantage of.
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