Who We Are
Town Recycling was founded with a clear vision: to provide the best recycling service in the Southwest. We believe in making the process seamless and accessible to everyone, fostering a more sustainable future for our community.
Our founder, Victor Lara, has over 25 years of experience in the recycling industry, and he leads a team dedicated to:
- Providing exceptional customer service
- Optimizing efficiency and sustainability
- Making recycling easy and accessible for all
Our Vision
We envision a world where waste is minimized and valuable materials are given a new life. We actively:
- Reduce the environmental impact of waste through responsible recycling practices.
- Ensure efficient reuse and recycling of paper, cardboard, and plastic.
- Promote sustainable practices and educate the community on the importance of recycling.
Cardboard (OCC)
We are committed to reducing landfill waste and conserving valuable resources by offering competitive prices for cardboard. Our state-of-the-art baler efficiently packs large quantities of cardboard, maximizing space and minimizing transportation costs.
Paper
From office documents to newspapers and magazines, we accept all kinds of paper in bulk, bales, or bags. We even offer competitive prices for office shreddings.
Plastics
Plastic poses a significant threat to the environment, but at Town Recycling, we offer a responsible and convenient solution for recycling various plastic items like bottles, jugs, and packaging.
Our Commitment
At Town Recycling, we believe recycling is not just a business, but a responsibility. We are:
- Committed to providing unparalleled customer service.
- Continuously improving our sustainability practices.
- Partnering with local businesses and communities.
- Investing in innovative solutions for effective recycling.
Scale and Accessibility Issues
Many reviewers expressed frustration with the difficulty of accessing the facility, particularly with large trucks or trailers. The scale is described as "vintage" and "very tight, " making it challenging to maneuver. The lack of a turnaround option and the risk of damaging a tire due to the tight space are also major concerns. Additionally, the facility's location requires drivers to take a tight, uphill turn, which can be hazardous.
Unprofessional Service
Several reviewers reported poor service from the facility, including long wait times, closed gates, and unqualified or unwelcoming staff. One reviewer was turned away at 4:25 pm, despite being told that the facility closes at 4:30 pm. Others reported being misled by the website and signs, which advertised services that the facility did not actually offer.
Load Acceptance and Payment Issues
Some reviewers experienced difficulties in getting their loads accepted or paid for. One reviewer was told that their load was being delivered elsewhere, and another was informed that the facility does not accept certain materials, despite the website advertising otherwise. One reviewer felt that the facility should be "sued for false advertisement" due to the discrepancies.
Positive Comments
However, some reviewers had positive experiences at the facility, describing the staff as "friendly" and the service as "awesome." One reviewer mentioned that the facility is a good place to take recycled materials, and another appreciated the helpful and friendly employees.
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