Protecting your financial future, one policy at a time.
At ATI Insurance Group, Inc., we pride ourselves on being more than just an insurance agency. We're a group of dedicated professionals who are passionate about helping individuals, families, and businesses in Miami Dade and surrounding Florida communities protect their financial future.
Our Mission
Our mission is to provide our clients with personalized insurance solutions that cater to their unique needs and goals. We take the time to understand our clients' situations, and then use our expertise to design customized insurance plans that provide the right level of protection and peace of mind.
Services
We offer a wide range of insurance services, including trucking insurance, auto insurance, home insurance, business insurance, boat insurance, business owners package (BOP) insurance, condo insurance, event insurance, flood insurance, health insurance, insurance bonds, landlords insurance, renters insurance, umbrella insurance, and workers compensation insurance. Our team of experienced agents will work closely with you to determine the best insurance options for your specific needs.
Our Agency
Our insurance agency is built on a foundation of integrity, trust, and exceptional customer service. We're committed to providing our clients with the highest level of care and attention, and we strive to build long-term relationships based on mutual respect and trust. Our agency is licensed to sell insurance in the states of Florida, Georgia, Illinois, Mississippi, North Carolina, New Jersey, and Texas.
Online Services
Our website is designed to be a valuable resource for our clients, providing access to a range of online services, including policy changes, proof of insurance, online documents, and free consultations. We're committed to making it easy for our clients to manage their insurance policies and stay informed about their coverage.
Contact Us
If you're looking for personalized insurance solutions and exceptional customer service, we invite you to contact us today. Our experienced agents are ready to help you navigate the complex world of insurance and find the right coverage for your unique needs and goals.
Customer Satisfaction
The majority of reviewers were extremely dissatisfied with their experience at the insurance company, citing unprofessional customer service and a lack of helpfulness.
Unprofessional Behavior
Agents were reported to be uncooperative and unwilling to answer questions, with one reviewer stating that the agent told them customer service sucked. Additionally, some reviewers mentioned that the agents spoke limited English, which made communication difficult.
Misleading and Poor Communication
Reviewers felt misled by the company, with some stating that they were not provided with accurate information or helpful assistance. One reviewer mentioned that they were not helped by the company despite their best efforts, and another stated that the company misleads customers and doesn't help.
Cancellation Disputes
One reviewer experienced difficulty when cancelling their SEP through BCBS, with the company becoming upset upon cancellation. This highlights a potential issue with the company's handling of cancellations and customer service.
Exceptional Review
Only one reviewer had a positive experience, praising the friendly and knowledgeable staff at the insurance company.
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