PC Steven Computer Repair Service

PC Steven is a computer repair service dedicated to providing fast, reliable, and affordable solutions to all your tech troubles in Chicopee, MA. I pride myself on offering personalized attention to each customer, ensuring their needs are met with clarity and expertise. Based in the same location since 2006, I have built a reputation for honesty, transparency, and exceptional service.

My services extend across a wide spectrum of computer issues, from diagnosing and resolving software glitches to tackling hardware malfunctions. I specialize in virus and malware removal, ransomware attack mitigation, hard drive cloning and data recovery, RAM memory diagnostics and upgrades, and operating system installations and hard drive formatting. I am deeply familiar with both Windows and Apple operating systems and can navigate the complexities of each with ease.

Convenient Service Options

Recognizing that each customer's situation is unique, PC Steven offers flexible service options to accommodate your needs. Whether you prefer the convenience of a house call, the personal touch of a drop-off, or the ease of pick-up and delivery, I am committed to making the repair process as smooth as possible. You can also bring your computer in for a free diagnostic, so you are always informed about the issue and the potential solutions.

Commitment to Quality and Transparency

My flat rate of $50 for repairs ensures you receive quality service at an affordable price. This includes the cost of labor and OS software, with no hidden fees or surprises. All virus and anti-virus repairs are complimentary.

I understand that transparency is key, which is why I believe in stopping any repair work immediately if you are not comfortable with the estimated cost for parts or software. You will never be charged for looking at your computer even if a complete repair is not undertaken.

Should your computer be beyond repair, I will still provide data recovery services to ensure you retain your valuable documents, photos, music, and other files. I strive to leave you with not only a repaired computer but also peace of mind knowing your data is safe.

Expert Diagnosis and Long-Term Solutions

Accurate diagnosis is the cornerstone of effective computer repair. Years of experience have equipped me with the expertise to quickly and efficiently identify the root cause of your problem, saving you time and money on unnecessary troubleshooting. I don't believe in throwing parts at a problem until it miraculously fixes itself. Instead, I take a methodical approach, ensuring that the repair is both comprehensive and sustainable. You receive a handwritten 90-day workmanship warranty on all repairs, and any parts used will typically carry a one to five-year manufacturer warranty. I'll gladly assist you with the warranty claim process to ensure your continued satisfaction.