Business Details
50+ Years
experience
Your Community Credit Union in Massillon, OH
Since 1958, Friends & Family Credit Union has served Stark County, Ohio, as a member-owned financial cooperative. Founded to meet the needs of Massillon school employees, we expanded our community charter in 2001 to serve all residents, workers, and students in Stark County. Our mission centers on delivering personalized financial solutions that prioritize member benefits over profit, offering competitive rates, low fees, and innovative services backed by over 60 years of local expertise. We specialize in auto, boat, motorcycle, and RV loans, home equity lines of credit, savings and checking accounts, and digital banking tools designed for modern financial needs.Our team of dedicated professionals provides tailored guidance to help members achieve financial stability and growth. As a not-for-profit institution, we reinvest earnings to enhance member value through improved services and exclusive benefits like GAP insurance and Message Pay reminders. Our democratic governance model ensures every member has a voice in shaping our policies through elected volunteer directors. With $100 million in assets and 10,000+ members, we maintain three convenient branches and 24/7 online access while upholding our commitment to community development and financial education.
Services
Auto Loans
Mortgage Loans
HELOC
Personal Loans
Credit Cards
Savings Accounts
Checking Accounts
Online Banking
Loan Refinancing
Money Orders
Details
- Year established: 1958
Highlights and features
- We are a member-owned cooperative reinvesting profits to benefit our community
- Our local decision-making process enables personalized loan approvals
- We offer 24/7 digital banking with mobile app security features
- Our financial education resources help members build long-term stability
- We maintain $100 million in assets serving 10,000+ local members
Associations and certifications
- American Share Insurance
Services
Auto Loans
Our auto loans provide competitive rates for new and used vehicle purchases with terms up to 84 months. Members can refinance existing loans from other lenders to potentially reduce monthly payments. The streamlined application process allows online pre-approval and digital document signing.
Home Equity Line of Credit
HELOCs allow homeowners to access funds using their property's equity for home improvements, debt consolidation, or unexpected expenses. Our flexible terms include interest-only payments during the draw period and no prepayment penalties.
Online Banking
24/7 online access enables account management, bill payments, fund transfers, and loan applications through secure web or mobile platforms. Features include card controls, mobile check deposit, and real-time transaction alerts.
Savings Accounts
Our savings options include standard accounts, Christmas Club programs, and certificate of deposit (CD) products with tiered interest rates. All deposits up to $250,000 are insured through American Share Insurance.
Money Orders
We provide secure money order services for guaranteed payments without exposing personal banking information. This service offers competitive fees and immediate processing at all branch locations.
Questions
Who is eligible to join Friends And Family Credit Union?
Residents, workers, students, and religious organization members in Stark County, Ohio can join with a $5 minimum deposit. Immediate family of existing members also qualify.
What loan types are available?
We offer auto, motorcycle, boat, RV, home equity lines of credit, personal loans, and refinancing options for existing loans from other institutions.
How do I access online banking services?
Download our free mobile app or visit our website to enroll in online banking, which provides 24/7 access to account management, bill payments, and loan applications.
Are my deposits insured?
Yes, all savings accounts are insured up to $250,000 per account through American Share Insurance, the nation's largest private deposit insurer.
What special member benefits exist?
Members receive lower loan rates, higher savings dividends, and exclusive services like Message Pay reminders, Skip-A-Pay options, and GAP insurance on vehicle loans.
