Make the Smart Move, Open a CD
At Pinnacle Bank, we are committed to providing exceptional financial services to our customers. We believe that banking should be easy, convenient, and tailored to our customers' unique needs. With a range of personal and business banking products, we strive to help our customers achieve their financial goals and achieve their dreams.
Banking Products
We offer a variety of personal and business banking products to suit our customers' individual needs. Our personal banking products include checking and savings accounts, credit cards, mortgage loans, and investment products. Our business banking products include checking and savings accounts, credit cards, lines of credit, and loan products.
Personal Banking
Our personal banking products are designed to make managing day-to-day finances easy and convenient. Our checking account offers a range of features, including online banking, mobile banking, and bill pay. Our savings account provides a high-yield interest rate and flexible savings options. We also offer credit cards with rewards programs and low interest rates.
Business Banking
Our business banking products are designed to support the financial goals of small businesses and entrepreneurs. Our business checking account offers flexible pricing and robust banking features. Our business credit cards offer rewards programs and low interest rates. We also offer lines of credit and loan products for businesses of all sizes.
Treasury Management
Our treasury management services are designed to help businesses manage their cash flow and financial operations efficiently. Our services include cash management, remote deposit capture, and online banking. We also offer merchant card processing, ACH origination, and positive pay services.
Investing
Our investment products are designed to help individuals and businesses grow their wealth over time. Our investment products include certificates of deposit, IRAs, and other investment instruments. We also offer retirement planning services and investment advice from experienced financial professionals.
Security
We take the security of our customers' personal and financial information seriously. We use robust security measures to protect our customers' information and prevent fraud. We also offer tips and resources to help customers protect themselves from financial fraud and identity theft.
Community
At Pinnacle Bank, we believe that banking is not just about providing financial products and services, but also about giving back to the community. We are committed to supporting local causes and charitable organizations that make a positive impact on our communities.
Careers
We are committed to attracting and retaining top talent in the financial services industry. If you are passionate about banking and customer service, we encourage you to explore our career opportunities and apply for a role at Pinnacle Bank.
Positive Experiences
Some customers have had excellent experiences with the bank, praising the helpfulness of specific employees, such as Courtney Hughes, who went above and beyond to resolve issues quickly. Others appreciated the friendly and accommodating service at the Cleburne branch, which offered to hand-write a receipt during a system downtime. Long-term customers praised the bank for its convenience, citing the many ATMs available in the area.
Convenience Issues
Some customers have complained about the inconvenient lobby hours, which can be a hindrance for those who need to visit the bank during work hours.
Staff Performance Issues
Several customers have had negative experiences with specific employees, such as Adriana Reynaga, who was perceived as rude and unhelpful. Others reported feeling unwelcome or ignored by the staff, and some were dissatisfied with the lack of customer service skills displayed by the employees.
Account and Service Issues
Some customers experienced problems with their accounts, including issues with overdraft fees, paper statements, and fraud detection. One customer reported having their account hacked and not receiving a refund despite the bank's fraud detection center promising to do so. Another customer experienced difficulties with the loan process, citing poor communication and unorganized service.
Be the first to review Woodhaven Bank Operation Center.
Write a Review
