Advanced Behavioral Health Services is a mental health outpatient clinic that provides comprehensive and personalized care to individuals, couples, and families. Our mission is to provide high-quality, patient-centered care that addresses the unique needs of each individual. Our team of experienced professionals, including psychiatrists, therapists, and psychological counselors, work together to deliver tailored treatment plans that prioritize our patients' physical, emotional, and psychological well-being.
Our Services
At Advanced Behavioral Health Services, we offer a wide range of services designed to help individuals manage their symptoms, improve their mental health, and enhance their overall quality of life. Our services include:
- Medication management and optimization
- Psychological testing and evaluation
- Individual, couples, family, and group therapy
- Psychological counseling for children, adolescents, adults, and older adults
- Multidisciplinary psychiatric assessments
- Use of evidence-based therapeutic modalities and techniques
Meet Our Team
Our team is composed of highly qualified and compassionate professionals who are dedicated to providing exceptional care. Our team includes:
- Psychiatrists specializing in child, adolescent, and adult psychiatry
- Psychologists and licensed clinical social workers with expertise in psychotherapy and counseling
- Physician assistants and nurse practitioners with extensive experience in mental health care
- Licensed professional counselors and licensed clinical social workers with expertise in individual, couples, and family therapy
Our Approach
At Advanced Behavioral Health Services, we believe in providing patient-centered care that is tailored to each individual's unique needs and circumstances. Our approach is guided by the principles of empathy, compassion, and respect for each patient's autonomy. We take the time to listen to our patients, understand their concerns, and work collaboratively with them to develop personalized treatment plans.
Our Philosophy
At Advanced Behavioral Health Services, we believe that mental health is an essential aspect of overall well-being. We strive to provide a safe, confidential, and welcoming environment where individuals can access the help they need to manage their symptoms, improve their mental health, and enhance their quality of life.
Provider Quality
The majority of reviewers praised the providers at the practice, describing them as empathetic, patient, and knowledgeable. Dr. Serrano, in particular, was commended for his ability to take the time to understand each patient's unique needs and work with them to find effective treatment options. The pediatrician, Kevin Serrano, was also praised for his compassionate and innovative approach to mental health care.
Reception and Office Staff
The receptionists were described as kind and efficient, with one reviewer noting that every provider in the organization is friendly and caring. Conversely, one reviewer reported difficulty in canceling an appointment and being treated unfairly by the billing department.
Billing and Financial Issues
Several reviewers expressed frustration with the billing process, citing issues with extra copays, unapplied payments, and poor customer service. One reviewer was also charged a significant amount for canceling an appointment, despite being unable to afford it. Laura, in particular, described the practice as a "pill mill" and expressed concern about being pressured to pay a small amount for medical services.
Patient Experience
Overall, the majority of reviewers had positive experiences with the practice, reporting compassionate and knowledgeable providers. However, some reviewers reported frustration with the billing process and were left feeling disappointed and frustrated.
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