Haptech Solutions

Haptech Solutions is a technology success provider based in Southern California that specializes in the small to medium business sector. Our team focuses on combining business with technology in an innovative, flexible, and practical manner that is effectively deliverable to our valued clients. Our approach is designed to be "virtually hands-on, " providing our customers with a sense of hands-on support 24/7.

Our Services

At Haptech, we offer a range of services designed to support the unique needs of small to medium-sized businesses. Our centralized services focus on reducing downtime and managing a wide range of tools, including patch management, anti-virus, anti-spam, and malware monitoring. Our proactive approach helps minimize disruptions and ensure uninterrupted business operations.

Our vCIO (virtual chief information officer) role is a business relationship with your company's technology. We provide technology planning and consulting, budgeting, and risk identification to ensure that our customers are making informed technology decisions. We also offer on-site support and simple moves, adds, and changes to streamline business operations.

In addition, we provide professional services outside of our day-to-day relationship, including the implementation of new technology, complex moves, adds, and changes, and billable time and materials. Our vCIO role is designed to be your single point of contact for IT issues, providing 24/7 support through our service desk, phone, email, support portal, and monitoring alarms.

Our Mission

Our mission at Haptech is simple - to deliver a non-commoditized, predictable end-result to our clients' businesses. We're committed to managing our clients' business outcomes by helping them make better technology decisions in a rapidly changing world. Technology can be a powerful competitive advantage, and our job is to show our clients how to harness its potential.

The Haptech Way

At Haptech, we have a unique approach to delivering better business outcomes. We believe that technology must be tailored to meet the specific needs of each business, and that's why we focus on developing a strategic relationship with each of our clients. This means getting to know their business goals, challenges, and opportunities, and working closely with them to develop a customized approach.

Our process involves aligning the complexity of technology with our clients' business needs and goals. We use a standardized approach to ensure that our clients' technology infrastructure is aligned with their business objectives. This process includes:

1. STANDARDS: We define the standards that our clients must meet, which includes legal and compliance requirements, security requirements, industry-specific requirements, and business-specific requirements.

2. ALIGNMENT: We run an objective analysis of our clients' businesses against these standards to identify any misalignments or risks.

3. IMPACT: We use the objective analysis to identify areas for improvement and develop a customized strategic roadmap to help our clients achieve their business goals.

By following The Haptech Way, we are able to help our clients achieve better business outcomes through technology.