Business Details
9 Years
experience
Emergency
services
Your Trusted IT Infrastructure Partner
PivIT Global was founded in 2017 by four longtime friends with over 80 years of combined industry experience. Our team of IT specialists delivers customized infrastructure solutions that combine affordability, flexibility, and global reach. We prioritize business excellence while maintaining a boutique feel through personalized service. Our hybrid maintenance strategy saves clients 60-90% compared to OEM contracts while extending hardware lifecycles and supporting sustainability goals. With headquarters in the US and EU, we provide 24/7 multi-vendor support through sales teams and incident managers across all time zones. Our $150M+ inventory ensures same-day shipping for critical infrastructure needs.We maintain rigorous quality standards through certifications from respected international organizations. Our Pay IT Forward program supports underprivileged foster youth in 15 US cities, reflecting our commitment to community involvement. Our core values of integrity, customer commitment, and data-driven decision-making guide every interaction. We empower clients to manage their networks on their own terms through innovative solutions that solve problems rather than create them. Our field services team delivers Smart Hands support, wireless site surveys, and ITAD services globally. We guarantee immediate inventory access through our significant upfront investment in stock.
Services
Hardware Sourcing
Optimized Maintenance
Professional Services
Field Services
Storage Solutions
Details
- Year established: 2017
Highlights and features
- We offer 80+ years combined industry experience in IT infrastructure
- Our hybrid maintenance strategy saves 60-90% compared to OEM contracts
- We maintain $150M+ in ready-to-ship inventory for immediate needs
- Our Pay IT Forward program supports underprivileged youth in 15 US cities
- We provide 24/7 global support through teams in every time zone
What people say
Amazing customer service
Unparalleled service
Great selection
Lightning fast quotes
Super knowledgeable staff
Services
Hardware Sourcing
We provide access to $150M+ in certified surplus and legacy IT equipment from 30+ OEM partners. Our inventory includes routers, switches, servers, and storage solutions with immediate availability. Clients save up to 65% compared to traditional VAR channels while bypassing supply chain delays through our same-day shipping capability.
Optimized Maintenance
Our OneCall maintenance solution combines OEM and third-party support to reduce costs by 60-90%. This hybrid approach extends equipment lifecycle while maintaining service quality. We provide flexible SLAs and technical expertise for network infrastructure including Cisco, Dell, and Juniper products.
Professional Services
Our certified engineers offer global support for network design, implementation, and optimization. Services include infrastructure assessments, deployment planning, and technical consulting. We help clients develop strategies that align with sustainability objectives while reducing operational expenses through data-driven solutions.
Field Services
EXTEND services deliver Smart Hands support, wireless site surveys, and ITAD solutions worldwide. Our technicians handle complex deployments and maintenance tasks, allowing client teams to focus on core operations. Services include equipment installation, configuration, and end-of-life management with same-day response capabilities.
Storage Solutions
We offer comprehensive storage infrastructure sourcing and maintenance with 30+ OEM partners. Our vendor-agnostic architect provides 30-45 minute consultations to optimize storage configurations. Clients access $150M+ inventory while receiving maintenance support that extends equipment lifecycle and reduces total cost of ownership.
People
Troy
Co-founder
One of four founding partners with two decades of IT infrastructure experience. Leads strategic direction while maintaining focus on community impact through the Pay IT Forward program.
Mike McKay
Sales Representative
Recognized for exceptional customer service and rapid turnaround times. Manages client relationships with personalized support that consistently exceeds expectations according to multiple customer testimonials.
Markis Robinson
Account Manager
Highly responsive representative praised for technical expertise and competitive pricing solutions. Provides dedicated support to enterprise clients while maintaining 24/7 availability for critical needs.
Brian
Account Manager
Delivers professional assistance with exceptional follow-through on client requests. Manages complex procurement processes while maintaining rapid response times for enterprise IT requirements.
Justin
Co-founder
Established PivIT Global with three longtime colleagues to create flexible IT solutions. Leverages two decades of industry experience to develop innovative approaches that solve client infrastructure challenges.
Questions
How does PivIT's hybrid maintenance save money compared to OEM contracts?
Our hybrid approach combines OEM and third-party support to reduce maintenance costs by 60-90% while maintaining service quality and extending equipment lifecycle.
Can you help with end-of-life network equipment?
Yes, we provide maintenance and support for equipment reaching EOL/EOS dates, including Cisco, Juniper, and Dell products through our OneCall service.
Do you offer immediate availability for critical components?
Our $150M+ inventory includes ready-to-ship equipment with same-day shipping options to bypass supply chain delays and urgent replacement needs.
What sustainability initiatives do you support?
Our Pay IT Forward program supports underprivileged foster youth in 15 US cities, and we promote circular economy principles through certified surplus equipment reuse.
How quickly can you respond to urgent service requests?
Our global team provides 24/7 support with incident managers available in every time zone for rapid response to critical infrastructure issues.
Do you provide technical consulting services?
Yes, our certified engineers offer network design, implementation, and optimization services with vendor-agnostic expertise across 30+ OEM platforms.
