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At Rimrock Property Management, we understand the importance of having a successful rental property. However, it's not always easy to manage the day-to-day tasks that come with being a landlord. That's where we come in. Our experienced team is dedicated to providing top-notch property management services to homeowners and investors in the Billings area.
Our Company
With a focus on residential and multi-family properties, we pride ourselves on our extensive knowledge and expertise in the property management industry. We believe that effective property management requires a combination of skills, including marketing, leasing, maintenance, and tenant relations. Our goal is to provide a seamless experience for our clients, from finding the perfect tenant to collecting rent and addressing any maintenance issues that may arise.
Services
At Rimrock Property Management, we offer a comprehensive range of services designed to meet the unique needs of our clients. Some of the services we provide include:
- Tenant Placement: We have a rigorous screening process in place to ensure that our tenants are qualified and reliable. Our team works tirelessly to find the perfect tenant for your property.
- Rent Collection: We make rent collection a priority, ensuring that our clients receive their rental income on time.
- Maintenance and Repairs: Our team is equipped to handle any maintenance or repair issues that may arise, giving you peace of mind knowing that your property is well-maintained.
- Accounting and Reporting: We provide regular financial statements and accounting services to keep you informed and up-to-date on your property's financial performance.
Our Approach
At Rimrock Property Management, we believe that effective property management requires a personalized approach. Our team takes the time to get to know each client, understanding their unique needs and goals. We then tailor our services to meet those needs, providing a customized solution that exceeds expectations.
What Sets Us Apart
So, what sets us apart from other property management companies in the Billings area? For starters, we're committed to building long-term relationships with our clients. We take the time to listen to their concerns and work tirelessly to address any issues that may arise. Our team is dedicated to providing exceptional service, from finding the perfect tenant to handling any maintenance or repair issues that may arise.
What Our Clients Say
But don't just take our word for it! Our satisfied clients have said it best. From finding the perfect tenant to addressing any maintenance or repair issues that may arise, our team is dedicated to providing exceptional service. Here's what some of our satisfied clients have to say about us:
"We HIGHLY recommend Rimrock Property Management! They helped make a very difficult process of moving cross country easy! They were more than willing to answer all of our questions and were willing to work with us!"
"We used Rimrock Property services for 3 1/2 years. They found the perfect tenant for our home. We were very happy with their responses and understanding. I would trust and highly recommend them."
"I have rented from these people for 4 years, absolutely the best landlords I've had in over 20 years of renting. Honest, reliable, friendly, great people."
Conclusion
At Rimrock Property Management, we're dedicated to providing exceptional service to our clients. With a focus on residential and multi-family properties, our team is equipped to handle all aspects of property management, from finding the perfect tenant to addressing any maintenance or repair issues that may arise. If you're looking for a trusted and reliable property management company in the Billings area, look no further. Contact us today to learn more about our services and how we can help you achieve your goals.
Company Reputation
Rimrock Property Management has garnered a mixed bag of reviews from customers. While some have had positive experiences, many have reported negative encounters. The company's inability to communicate effectively, lack of transparency, and desire to maximize profits have been major concerns for many customers.
Reviews
Several reviewers have shared horror stories about their experiences with Rimrock Property Management. Lydia Piper, Larry Barnett, Danielle Schurhammer, Weston Barter, and Riley Goff have all given the company a low rating, citing issues with communication, security deposits, walk-throughs, repairs, and property maintenance. They have also accused the company of trying to scam customers out of money.
In contrast, only two reviewers have given the company a high rating. Kayla DeVault, who rents out her property through Rimrock, has a neutral review. She is unhappy with the company's handling of issues and the rudeness of some employees, but is satisfied with the overall service. Tricia Downey, a tenant at a Rimrock-managed building, has a very positive review. She praises the company's support, patience, and willingness to go out of their way to help tenants.
Highlights of Concerns
Rimrock Property Management's lack of communication and responsiveness has led to many issues for customers. The company's handling of security deposits, walk-throughs, and repairs has been particularly contentious. Some customers have reported being charged for unfair fees, and the company's willingness to bend the truth has led to mistrust.
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