Business Details
42 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services & Technology Solutions
Prestwood IT Solutions has been a trusted technology partner since 1984, combining practical IT expertise with a thoughtful, human-centered approach. Our team delivers managed IT services, Microsoft 365 consulting, and custom software solutions tailored to small businesses and organizations. With a proven track record serving clients across the U.S. and globally, we specialize in proactive IT management, secure network infrastructure, and business-class web development. Our philosophy emphasizes clarity, integrity, and continuous growth, ensuring technology solutions align with client goals.We maintain real-time visibility into systems through our proprietary PSDP Online platform, offering transparent project management from initial support tickets to enterprise-level implementations. Our commitment to technical excellence is matched by our dedication to client education and long-term partnerships built on responsiveness and practical results.
Services
Managed IT Services
Computer Repair
Network Solutions
Cloud Backup
Business Email
Website Development
Printer Support
Wi-Fi Installation
Microsoft 365 Consulting
Custom Software
Details
- Year established: 1984
Highlights and features
- We offer 40+ years of combined IT experience with certified technicians
- Our proactive managed IT services prevent issues before they occur
- We provide 24/7 technician monitoring for cloud backup and security
- Our proprietary PSDP methodology ensures transparent project management
- We support mixed-device environments across Windows, Apple, and Android
What people say
Proactive monitoring
Expert technicians
Reliable support
Clear communication
Comprehensive solutions
Services
Managed IT Services
Our centralized device control solution secures and manages Windows, macOS, iOS, Android, and Linux devices through proactive monitoring and compliance enforcement. We implement both light security models for flexible BYOD environments and full security models for regulated industries. Our technicians provide real-time threat detection, patch management, and remote support to maintain system integrity across distributed workforces.
Cloud Backup
We offer technician-monitored cloud backups with daily health checks and automated alerts for business continuity. Our N-Able-based solution includes encrypted storage, image-level recovery, and disaster planning with geo-redundant data centers. Unlike automated-only solutions, our team actively verifies backup integrity and performs regular restore testing to ensure data recoverability during critical incidents.
Network Solutions
Professional-grade mesh Wi-Fi systems eliminate dead zones with seamless coverage across offices and outdoor spaces. We implement SonicWall and Orbi Pro systems for secure connectivity, including wireless bridging for multi-building setups. Our structured cabling services follow IT industry standards for Ethernet drops, patch panels, and server room organization to support modern network demands.
Microsoft 365
We configure enterprise-grade Microsoft 365 environments with advanced security features including Safe Links, Data Loss Prevention, and email encryption. Our team optimizes spam filtering through EOP tuning and implements DMARC policies for domain protection. We provide migration support from legacy systems and ensure compliance with regulatory requirements through proper license configuration.
Computer Repair
We offer workstation and laptop repair services for Windows, Apple, and Linux devices with options for drop-off, remote, or on-site support. Our technicians handle hardware diagnostics, software troubleshooting, and performance optimization while maintaining compatibility with existing network infrastructure. Emergency repair services prioritize rapid resolution for critical business operations.
People
Michael Alan Prestwood
CEO & Founder
Technologist and author with 40+ years in IT leadership. Developed 30 Philosophers framework combining technology and human-centered design. Specializes in enterprise software architecture and strategic IT planning for small businesses.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, computer repair, network security, cloud backup, Microsoft 365 integration, and custom software solutions tailored to small business needs.
Do you support both Windows and Apple devices?
Yes, our managed IT services support Windows, macOS, iOS, Android, and Linux devices in mixed-environment workplaces.
How quickly can you respond to IT emergencies?
We offer immediate remote support during business hours and prioritize critical issues with our monitored alert system for after-hours emergencies.
Can you help with business Wi-Fi installation?
We install professional-grade mesh Wi-Fi systems and wireless bridges for complete coverage, including outdoor and multi-building setups.
Do you provide email security solutions?
Yes, we configure advanced email protection with Microsoft 365 security features, DMARC implementation, and third-party threat protection tools.
What makes your IT services different?
Our combination of proactive monitoring, proprietary project management tools, and philosophy-driven approach ensures both technical excellence and client understanding.
