Business Details
25 Years
experience
Emergency
services
Your Proactive IT Partner in El Dorado Hills
Founded in 2001, RTS IT has dedicated itself to delivering cutting-edge IT solutions for small and medium-sized businesses. Our mission centers on maximizing clients' technology investments through proactive support, innovative tools, and personalized service. With decades of combined experience, including President Tony's 60-hour workweeks and global IT consulting background, we combine technical expertise with unwavering commitment to customer satisfaction.As certified Microsoft Small Business Specialists, Dell Registered Partners, and QuickBooks ProAdvisors, we offer cloud backup, anti-spam protection, hosted exchange solutions, and comprehensive IT management. Our team of experts provides 24/7 support, ensuring businesses in El Dorado Hills and beyond maintain secure, reliable, and cost-effective technology operations while focusing on core growth objectives.
Services
IT Consulting
Cloud Backup
Anti-Spam Protection
Hosted Exchange
Hosted SharePoint
Business Continuity Planning
Virtualization
Domain Registration
Virus Removal
Wireless Network Setup
Details
- Year established: 2001
Highlights and features
- Founded in 2001 with 20+ years of combined IT expertise
- Microsoft-certified specialists in small business solutions
- 24/7 phone support for urgent technology issues
- Proactive care plans prevent recurring IT problems
- Strategic partnerships with Dell, Microsoft, and Asigra
Associations and certifications
- Microsoft Small Business Specialist
- Registered Microsoft Partner
- Dell Registered Partner
- Asigra Cloud Backup Partner
- QuickBooks ProAdvisor
What people say
Terrific IT Support
Courteous, Flexible, Truly Professional
True Partner
Flawless Virus Protection
Prompt Expert Service
Services
ITCare Cloud Backup
Secure online backups with 24/7 monitoring protect critical business data across multiple platforms. Our solution offers advanced encryption, flexible scheduling, and multi-platform support for Windows, Mac, Linux, smartphones, and tablets. This scalable service ensures data availability during disasters while maintaining compliance with industry regulations.
ITCare Anti-Spam Protection
Comprehensive email protection blocks viruses, phishing attempts, and spam while ensuring regulatory compliance. Our system archives communications securely, reduces server storage burdens, and provides flexible search capabilities. This service transforms email from a security risk into a reliable business asset through continuous monitoring and threat prevention.
Hosted Exchange
Cloud-based email solutions with 99% uptime guarantee and enterprise-grade security features. This service includes large mailboxes, anti-virus protection, and seamless integration with Microsoft Outlook and mobile devices. Businesses avoid infrastructure maintenance costs while gaining reliable email access across platforms.
IT Consulting
Custom IT strategy development and implementation for small businesses. Our consultants provide network infrastructure planning, system integration, and technology roadmap creation. Services combine Microsoft-certified expertise with proactive maintenance to optimize technology investments and reduce operational risks.
Business Continuity Planning
Proactive planning to maintain IT operations during emergencies. This service includes risk assessment, backup system implementation, and recovery protocol development. Businesses gain predictable costs and guaranteed response times through flat-rate service plans that cover all critical technology infrastructure.
People
Tony
President
President of RTS Computer Services since 2001, Tony brings 25+ years of global IT consulting experience from IBM and Atos/Origin. He developed expertise in computer building during the 1980s-90s and relocated to El Dorado County in 1999 to establish RTS. Known for his 60-hour workweeks and commitment to resolving client issues, he maintains Microsoft and Dell certifications while prioritizing customer service excellence.
Questions
What IT services do you offer for small businesses?
We provide cloud backup, anti-spam protection, hosted exchange, business continuity planning, virtualization, and network security services tailored for small to medium businesses.
How does your proactive IT care plan work?
Our ITCare plans prevent issues through continuous monitoring and maintenance, reducing emergency repairs while offering predictable monthly pricing for IT expenses.
Do you provide 24/7 IT support?
Yes, our anti-spam protection and cloud backup services operate 24/7, with phone support available for urgent issues at any time.
Which areas do you serve?
We serve El Dorado Hills, Folsom, Roseville, Sacramento, Cameron Park, Placerville, and Orangevale with both on-site and remote IT services.
What certifications do your technicians hold?
Our team includes Microsoft Small Business Specialists, Dell Registered Partners, and QuickBooks ProAdvisors with 20+ years of combined IT experience.
How do you handle data security?
We implement advanced encryption for cloud backups, enterprise-grade anti-virus systems, and secure email archiving to protect sensitive business data.
