"Where Customer Service Is Not A Department, It's An Attitude" TM
At PC Innovations, we believe that every business has the right to go paperless. That's why we're committed to providing our clients with world-class document management, workflow, and content sharing solutions. With over 20 years of experience in the industry, we've helped businesses of all sizes successfully make the transition to centralized document management.
Our Vision
Our vision is to empower businesses to operate more efficiently, reduce costs, and increase productivity. We believe that by streamlining document management processes, businesses can free up valuable time and resources to focus on growth and development. At PC Innovations, we're dedicated to helping our clients achieve their goals and stay ahead of the competition.
Our Services
We offer a wide range of services designed to help businesses like yours go paperless. Our services include:
Document Management Solutions
- Centralized document management: Store and manage all your documents in one secure location, accessible from anywhere.
- Document workflow: Automate your document workflow and streamline your business processes.
- Document sharing: Easily share documents with clients, partners, and employees, while maintaining security and control.
- Document retention: Ensure compliance with regulatory requirements and industry standards.
Network Solutions
- Onsite networking and computer systems repair: Get expert assistance with your network and computer systems.
- Offsite backup and data recovery: Protect your data and ensure business continuity with our backup and recovery services.
- Remote management: Monitor and manage your network and systems remotely.
- Preventative maintenance: Schedule regular maintenance to prevent downtime and reduce the risk of data loss.
Security and Compliance
- PSISAFE and PSICAPTURE: Our state-of-the-art solutions ensure the security and integrity of your documents and data.
- Compliance: Ensure you meet regulatory and industry standards for document management and retention.
Why Choose Us?
At PC Innovations, we're committed to delivering personalized service and expertise to help your business thrive. Our experienced team is dedicated to providing the highest level of service and support, ensuring that your business operates efficiently and effectively.
About Our Team
Our team of experts has over 20 years of experience in the document management and IT industries. We're passionate about helping businesses like yours achieve their goals and succeed. Our team is dedicated to providing exceptional service, advice, and support to ensure that you get the most out of our solutions.
Overall Experience
The reviews mainly highlight the exceptional service provided by PC Innovations, with many customers praising the friendly and professional staff, prompt diagnosis and repair of computer issues, and fair prices.
Positive Aspects
- Friendly and professional staff
- Expert diagnosis and repair of computer issues
- Fair prices and great value for money
- Personalized attention and care for customers
- Ability to remote in for diagnosis and support
- Lifetime warranty on products
Negative Aspects
- Some customers had negative experiences with the staff, feeling dismissed or unhelped
- In some cases, issues were not fully resolved, and customers had to seek help elsewhere
- One customer had a long-standing issue with a refund for a faulty product
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