Trust us to get you back on the road quickly and safely!
At Richmond Auto Repair, we are proud to be the premier auto repair and service facility in East Bay for over 20 years. Our highly trained mechanics have the latest specialty tools and diagnostic equipment to repair your car quickly and affordably. Our goal is to provide top-notch service to our customers, ensuring that their vehicles are running safely and efficiently. We take pride in being a one-stop shop for all your automotive repair needs, from oil changes and tune-ups to engine repairs and transmission work.
Our Services
We offer a wide range of services to cater to all your car care needs. Our expert technicians provide essential maintenance, repairs, and replacements for brakes, oil changes, tune-ups, cooling and heating systems, steering and suspension, air conditioning, water pumps, and timing belts. We also specialize in diagnostics, cylinder head jobs, engine repairs, complete auto repair, transmissions work, muffler, and catalytic converter repairs. Whether you need a routine maintenance check or a major repair, we've got you covered.
Our Commitment
At Richmond Auto Repair, we are committed to providing superior support to our customers. We understand that car troubles can be stressful, which is why we strive to make the repair process as smooth and convenient as possible. Our team of friendly and knowledgeable specialists is always available to answer your questions, provide guidance, and offer expert advice. We believe in building long-term relationships with our customers, and we're dedicated to earning your trust and loyalty.
Our Mission
Our mission is to provide high-quality, affordable auto repair services that exceed our customers' expectations. We aim to be the go-to auto repair shop for the East Bay community, and we're committed to achieving this goal through our dedication to excellence, honesty, and customer satisfaction.
Overall Experience
The reviewers had a mix of positive and negative experiences with Richmond Auto Repair.
Positive Aspects
- Good Service and Prices: Many reviewers praised the shop for their excellent service, professionalism, and reasonable prices. They appreciated the honesty and transparency of the mechanics, who only fixed what was necessary and didn't try to rip them off.
- Quick Turnaround: Reviewers mentioned that the shop was able to diagnose and repair their vehicles quickly, getting them back on the road in no time.
Negative Aspects
- Unreliable Repairs: A few reviewers had issues with the quality of the repairs, with one reviewer stating that their car broke down just two blocks after leaving the shop.
- Deceptive Business Practices: One reviewer had a negative experience with the owner selling a used car to their friend, who ended up having to return the car due to it breaking down after just three days. The owner allegedly refused to return the full amount paid and instead offered a lower refund.
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