Store With Confidence. Store With Us.
At A-1 Self Storage, we pride ourselves on being a family-owned and operated business that has been serving the Jersey City community for over 25 years. Our state-of-the-art facility is located at 345 10th Street in Jersey City, NJ, and is equipped with the latest security features to ensure the safety and security of your stored items. Our team of friendly and knowledgeable storage experts are dedicated to providing exceptional customer service and helping you find the perfect storage solution to fit your needs.
Our Services
We offer a wide range of self-storage units in various sizes to accommodate anything from small boxes to large vehicles. Our units are climate-controlled, clean, and well-maintained to ensure that your items are protected from extreme temperatures, dust, and pests. We also offer a variety of amenities, including online bill pay, boxes and supplies, elevator access, interior storage, covered and ground floor units, and more. Our facility is conveniently located near I-78, making it easily accessible for surrounding cities and nearby communities.
Why Choose Us?
At A-1 Self Storage, we're committed to providing our customers with the best storage experience possible. Our prices are competitive, and we offer a price match guarantee, so you can be sure you're getting the best deal. Our facility is secure, with 24/7 monitoring and on-site staff to ensure that your items are safe and secure. We also offer flexible leasing options, including short-term and long-term rentals, to accommodate your changing storage needs.
Our Mission
Our mission is to provide our customers with a convenient, secure, and affordable storage solution that meets their individual needs. We strive to exceed our customers' expectations and provide exceptional customer service, while maintaining a clean, safe, and well-maintained facility.
Overall Experience
The reviews highlight both positive and negative experiences with the storage facility. Some customers praised the staff, citing their helpfulness, attentiveness, and kindness. Others complained about unfair billing, poor management, and unreturned calls.
Staff and Customer Service
The staff received high praise from many reviewers, with several mentioning specific employees like Sylvia, who went above and beyond to help with questions and concerns. Some customers noted that the staff was friendly, informative, and patient.
Prices and Promotions
Many reviewers appreciated the competitive pricing and promotions offered by the facility. Some mentioned that the prices were reasonable, and one reviewer noted that the facility offered the best deal in town.
Facilities and Security
The facility itself received positive comments, with reviewers noting that it was clean, secure, and convenient. One reviewer mentioned that the facility was old, but that didn't detract from the overall experience.
Negative Experiences
Some customers had negative experiences, including one who felt misled by the initial pricing and subsequent rate increases. Another reviewer was unhappy with the management team and unfair billing practices. One customer was frustrated with the limited business hours and felt that the facility was using COVID-19 as an excuse to reduce hours.
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