Choose Recycled Auto Parts and be smart with your time & your money
A Legacy of Quality and Sustainability
For over 50 years, Marks Auto Parts has been a trusted name in the automotive industry in Buffalo, NY. We specialize in providing high-quality, tested, and affordable used auto parts, committed to sustainable practices and customer satisfaction.
Why Choose Marks Auto Parts?
At Marks Auto Parts, we prioritize:
- Value: Offering significant savings compared to new parts.
- Quality: Stringent testing and inspection ensure every part meets our rigorous standards.
- Sustainability: Environmentally responsible practices through recycling and reuse of valuable materials.
- Expertise: 4th generation family-owned business with unparalleled industry knowledge and experience.
Our Services
We offer a comprehensive range of services to meet your needs, including:
Part Search
- Utilize our advanced inventory system to locate the parts you need quickly and efficiently.
- Access to a vast network of suppliers ensures availability of parts for most vehicles.
Sell Your Car
- Get fair market value for your unwanted vehicles with our straightforward process.
- We handle all paperwork and logistics.
Part Pickup Request
- Convenient pick-up service available for your convenience.
- Efficient turnaround times ensure you get your parts when you need them.
Our Commitment
We are dedicated to exceeding expectations and providing our customers with:
- Personalized and attentive customer service
- Transparent communication and updates throughout the process
- Competitive pricing and cost-effective solutions
Summary
The overall experience of customers with Marks Auto Parts is mixed, with both positive and negative reviews.
Customer Service
Marks Auto Parts has been criticized for having rude and unhelpful staff, with a few customers mentioning that they have experienced difficulty getting their needs met. However, many customers have reported having positive experiences with the staff, who have been described as friendly, knowledgeable, and helpful.
Quality of Products
Some customers have reported receiving products that do not work as expected, while others have been satisfied with the quality of the parts they have purchased. There are also concerns about the company's warranty and return policies, with one customer reporting that the company did not honor their 90-day warranty.
Prices and Communication
Marks Auto Parts has been praised for having fair prices and good communication. Many customers have appreciated the prompt responses and updates they have received from the company, and the prices seem to be reasonable for the quality of the products.
Conclusion
Overall, while there are some negative experiences reported, the majority of customers have been satisfied with the service and products they have received from Marks Auto Parts.
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