Find What You Need, When You Need It - Sell Your Car, Sell Your Parts
Welcome to M & M U-Pull-It, Western New York's premier self-service auto parts facility! We offer a vast selection of quality, affordable used parts for cars, trucks, SUVs, vans, and more. Whether you need a headlight, a transmission, or any other component, you're sure to find it at our yard.
Self-Service Pull-A-Part
- Over 900 vehicles in our yard, constantly replenished.
- Access to a wide range of parts, including engines, transmissions, suspensions, brakes, electrical components, and more.
- Tools provided for safe and easy part removal.
Part Interchange
- Need help finding the right part? Ask our knowledgeable staff - part interchange is free!
Sell Your Car or Truck
- Get top dollar for your unwanted vehicles in any condition.
- Convenient towing available.
Quality & Warranty
- All parts are sold as-is, with a 30-day warranty available for an additional charge.
- We offer a satisfaction guarantee - if you're not happy with a part, simply bring it back for a refund or exchange.
Customer Service
- Friendly and helpful staff ready to assist you.
- Clear and concise yard policies and procedures.
- Convenient online inventory search for ease of use.
Our Commitment
M & M U-Pull-It is committed to providing our customers with:
- Quality parts at affordable prices
- Friendly and helpful customer service
- A safe and secure environment
Choose M & M U-Pull-It for all your used auto parts needs!
Customer Experience Issues
Many customers have reported poor experiences at this establishment, including difficulty finding cars in the lot, unhelpful staff, and instances of disrespect and rudeness. Some customers were met with attitudes and a lack of willingness to assist with issues.
Unreliable Inventory and Pricing
Some customers have reported that the inventory listed was not accurate, and prices were different from what was listed online. This caused frustration and mistrust among customers.
Issues with Refunds and Warranties
Several customers reported issues with getting refunds or having warranties honored, with some employees being uncooperative and dismissive.
Poor Communication
There were instances of poor communication, with employees providing vague or unhelpful information, such as "someday" when asked about the availability of parts.
Overpriced Items
Some customers felt that the prices were too high, especially compared to online prices, and that the quality of the items did not justify the cost.
Positive Experiences
On the other hand, some customers reported positive experiences, including finding the parts they needed quickly and easily, friendly and efficient staff, and reasonable prices.
Inventory and Selection
The establishment has a wide selection of parts, including convenience items, and some customers were pleased with the availability of parts for older cars.
Be the first to review M & M U Pull It.
Write a Review
