Business Details
50+ Years
experience
Your Trusted Property Management Partner
At Capstone Real Estate Services, we prioritize the needs of residents, clients, partners, and neighbors in every community we serve. Our commitment lies in simplifying lives through exceptional property management and fostering welcoming environments. With over five decades of experience, we deliver consistent, high-quality service across our portfolio while tailoring offerings to each market's unique character.Our exclusive focus on third-party property management eliminates conflicts of interest, ensuring personalized service for every asset. We believe our team's expertise and passion drive success, creating value for clients and unforgettable experiences for residents. Our hands-on approach, combined with proprietary systems, maximizes asset performance while maintaining integrity and transparency in all operations.
Services
Property Management
Pre-Acquisition Due Diligence
New Development Planning
Lease-Up Services
Value-Add Repositioning
Affordable Housing Compliance
Senior Housing Management
Student Housing Solutions
Tax Credit Properties
Portfolio Accounting
Details
- Year established: 1969
Highlights and features
- We operate with zero conflicts of interest as exclusive third-party managers
- Our proprietary systems optimize cash flow and operational efficiency
- Team includes CPM-certified executives with 25+ years average industry experience
- Personalized service tailored to each property's unique market needs
- Proven track record managing 20,000+ units across diverse asset classes
Services
Property Management
Our comprehensive property management services cover conventional, luxury, and affordable multifamily housing. We maximize asset value through aggressive leasing strategies, customized marketing, and operational excellence. With dedicated regional vice presidents overseeing 35+ property portfolios, we combine local market expertise with national resources to deliver consistent returns for institutional and individual investors.
Pre-Acquisition Due Diligence
We provide thorough pre-acquisition assessments including interior walk-throughs, market analysis, lease file reviews, and operating projections. Our due diligence team with 20+ years average experience helps clients evaluate potential investments through detailed financial modeling and risk assessment, ensuring informed decision-making for both market-rate and tax-credit properties.
New Development Planning
Our new development services span from pre-construction planning to full lease-up execution. We offer design consulting, decor selection, and marketing strategies tailored to luxury Class-A properties. With expertise in 21+ new construction lease-ups, our team ensures seamless transitions from ground-breaking to stabilization while maintaining budgetary discipline.
Value-Add Repositioning
We specialize in transforming underperforming assets through strategic renovations and operational improvements. Our team has completed 20+ value-add projects, focusing on interior unit upgrades, amenity enhancements, and revenue optimization. By combining hands-on property management with data-driven decision-making, we consistently exceed client ROI expectations across diverse market conditions.
Affordable Housing Compliance
We manage all aspects of affordable housing programs including Section 42 tax credits, Section 8 vouchers, and bond financing requirements. Our certified professionals ensure strict compliance with regulatory guidelines while maintaining resident satisfaction. With experience in 30+ years of affordable housing operations, we provide expert guidance on compliance matters for mixed-income communities.
People
Michael Arredondo
Vice President of Finance
Over 25 years of financial leadership in real estate, holding degrees from Southern Methodist University and University of Texas at Dallas. Manages corporate finance, risk management, and property accounting operations.
Jeff Mitchell
Director of Human Resources
25+ years HR experience with Six Sigma certification. Focuses on talent acquisition, employee experience, and training programs. US Army veteran with BA from University of Texas at Austin.
Bianca Nunez
Regional Vice President
20+ years multifamily operations expertise. Certified Property Manager with specialization in lease-ups and value-add communities. Manages luxury and affordable housing portfolios across Texas markets.
Melissa Fasci
Senior Vice President
14+ years Capstone experience with expertise in tax credit projects and value-add repositions. Holds CAPS, CAM, and TCS designations. Specializes in multi-market leadership and revenue optimization.
Kelly Scott Robinson
Vice President of Operations
28+ years industry experience with leadership roles at major firms. CAM and CAPS certified. Recipient of multiple management excellence awards. Oversees all regional operations nationwide.
Questions
What property types does Capstone manage?
We manage conventional multifamily, luxury high-rises, affordable housing (Section 42/8), senior housing, student housing, tax credit properties, and value-add opportunities across 80+ cities.
How does Capstone ensure operational consistency across markets?
Our proprietary systems standardize financial reporting and vendor management while regional vice presidents tailor services to local market needs, maintaining both consistency and flexibility.
What sets Capstone apart from other management firms?
We're exclusively focused on third-party management with no ownership conflicts. Our 50-year track record combines technology-driven efficiency with hands-on, personalized service from experienced professionals.
How does Capstone handle property acquisitions?
Our due diligence team provides comprehensive analysis including market surveys, financial projections, and lease reviews. We offer full transition support from acquisition through stabilization.
What technology platforms does Capstone use?
We utilize proprietary systems for cash management, vendor compliance, resident portals, and client dashboards. These integrated platforms optimize operational efficiency and provide real-time performance insights.
