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At Pivot Point Counseling, we believe that everyone has the potential to achieve personal growth and wellness. Our team of dedicated professionals is committed to providing top-quality counseling services to support individuals and families through a wide range of mental health challenges.

Our Services

We offer a comprehensive suite of therapeutic services tailored to the diverse needs of our clients. Our services include:

  • Individual Therapy: personalized therapy sessions addressing specific challenges and goals
  • Couples Therapy: enhancing communication and connection between partners
  • Family Therapy: strengthening family dynamics and resolving conflicts
  • Group Therapy: a supportive environment to share experiences and learn from others
  • Outpatient Plus Program: a comprehensive treatment plan for teenagers
  • Family Recovery Coaching and Treatment Placement: supporting families through crises and complex decision-making

Our team of expert clinicians provides a safe, nurturing environment where clients can embark on their journey towards healing and personal growth. We offer a holistic approach, integrating traditional counseling with medication management as needed.

Meet Our Team

Our administrative team is the backbone of our practice, ensuring a seamless and stress-free experience for our clients. From scheduling and billing to providing warm, professional support, they are the heart of our operations. Meet the individuals who make it all happen.

Meet Our Admin Team

  • Allie Forrester: Intake Coordinator and Administrative Manager
  • Alyssa Mullins: Intake Assistant
  • Anaisha Coates: Administrative Assistant and student at McDaniel College

Our administrative team members are dedicated to supporting our clients' therapeutic journeys, making every aspect of their experience with us both therapeutic and effortlessly managed.

Rates and Insurance

We accept a wide range of insurance plans and offer flexible payment options to ensure accessibility to our services. For more information on our rates and insurance coverage, please contact us.

Mental Health Referral Network

At Pivot Point Counseling, we believe that everyone deserves access to quality mental health care. That's why we participate in the Mental Health Referral Network, connecting our clients with local resources and supports.

Join Our Team

Are you passionate about making a difference in people's lives? We're always looking for talented and compassionate individuals to join our team. If you're interested in becoming a part of our team, please reach out to us.

Reviews
Positive: The practice is praised for its friendly and professional staff, effective therapy, and caring therapists.
Negative: The practice is criticized for its alleged unprofessional behavior and financial issues.

Overall Experience

The reviews highlight the contrasting experiences of clients at Pivot Point Counseling. While some reviewers praise the practice for its professionalism, kindness, and effectiveness, others condemn it for its unprofessionalism, rudeness, and alleged theft.

Positive Aspects

Reviews from satisfied clients highlight the practice's strengths, including:

  • Friendly and Professional Staff: Multiple reviewers praise the staff's friendly and professional demeanor.
  • Effective Therapy: Clients appreciate the practice's ability to provide effective guidance and produce lasting results.
  • Caring and Understanding Therapists: Reviewers appreciate the therapists' kind, caring, and understanding approach.

Negative Aspects

On the other hand, dissatisfied clients criticize the practice for:

  • Unprofessional Behavior: One reviewer alleges that the staff is rude, unprofessional, and even calls clients names on the phone.
  • Financial Issues: A reviewer claims that the practice steals money from clients and refuses to work with insurance companies.
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