Who We Are
At Tidewater Pharmacy, we believe that patient care is at the heart of everything we do. With a patient-first mentality, we strive to provide exceptional service and unparalleled care to each and every one of our patients. Our family-owned pharmacy is dedicated to serving the Mount Pleasant community with integrity, respect, and trust. Our mission is to improve the lives of our patients by providing personalized, fast, and efficient service.
Our Services
At Tidewater Pharmacy, we offer a wide range of services designed to meet the unique needs of each patient. From prescription medications to immunizations and compounding, our highly-educated pharmacists and trained technicians are dedicated to providing top-notch care. Whether you're looking for a refill on a prescription, an immunization, or a custom compounded medication, we're here to help.
Prescriptions
Our pharmacists take the time to carefully review each prescription, ensuring that it's accurate and complete. With our online refills and mobile app, it's easy to manage your prescriptions and receive timely updates. We also offer free delivery for your convenience.
Immunizations
Preventive care is essential for maintaining good health. Our immunization services include year-round vaccinations for adults, children, and seniors. We're happy to process immunizations through your insurance, ensuring that your coverage is applied correctly.
Compounding
With our advanced compounding services, we can create custom pharmaceutical products tailored to your unique needs. Our pharmacists consult with patients to develop a customized formulation, ensuring that your medication meets your specific requirements.
Medical Equipment
Our shelves are stocked with a wide range of medical products, from wheelchairs to nebulizers and foot care accessories. Whether you're looking for a specific product or guidance on how to use it, our knowledgeable staff is here to assist you.
Meet Our Pharmacists
At Tidewater Pharmacy, our pharmacists are dedicated to providing exceptional care. With years of experience in the industry, our team is committed to putting the patient first. Meet our team members, Chad Straughan, Jennifer Molony, and Cheryl Lynch, who are dedicated to serving the Mount Pleasant community.
Why Choose Tidewater Pharmacy?
At Tidewater Pharmacy, we believe that patient care is at the heart of everything we do. Here are just a few reasons why we're the right choice for your family:
- Patient First Mentality: We put the needs of our patients first, always.
- Competitive Pricing: We offer flexible pricing compared to big-box stores.
- Personalized, Fast Service: Our average turnaround time is just 15 minutes.
- Highly-Educated Pharmacists: Our pharmacists are certified to administer immunizations and provide valuable wellness programs.
- Family-Owned, Locally Operated: We're a family-owned pharmacy serving the Mount Pleasant community.
Pricing and Services
Multiple reviewers praised Tidewater Pharmacy for their competitive pricing, particularly for 90-day fills. Blake Hays mentioned that their medication was significantly cheaper, with a 90-day supply costing only $80 compared to $50 for a 30-day supply elsewhere. Amanda Sweeney and Brittany Gooding also commended the pharmacy's speedy and hassle-free services.
Staff and Customer Service
The staff at Tidewater Pharmacy received high praise for their kindness, helpfulness, and compassion. Amanda Sweeney described the entire staff as "wonderful" and stated that they treat customers like family. Brittany Gooding appreciated the personal touch, mentioning that the pharmacists always ask about her well-being. Chad, a pharmacist, was specifically mentioned for his excellent service.
Convenience and Communication
Ray Driggers noted that the pharmacy did a great job with a compound prescription, but emphasized the importance of following up to ensure timely completion. Stephanie Shuler praised the pharmacy's mail-order service, saying it exceeded her expectations and made refilling prescriptions a breeze. She appreciated the ease of communication and the pleasant staff, particularly Sheryl.
Conflict and Resolution
Mary Darlington had a negative experience with the pharmacy owner, who allegedly refused to fill her child's prescription due to a traffic incident in the parking lot. However, Tracy MacKellar disputed Mary's account, stating that the owner had reason to be upset due to Mary's behavior in the parking lot.
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