Patience, persistent and perfection
At Arlington Auto Repair, we understand that your vehicle is more than just a mode of transportation - it's a vital part of your daily life. That's why we're dedicated to providing top-notch automotive repair services, new tires, and wheels to get you back on the road quickly and safely. With over 45 years of experience serving the Arlington, VA, Washington, DC, and Alexandria, VA areas, our team of expert technicians has the knowledge and expertise to tackle any issue your vehicle may be facing.
Our History
Founded in 1972, Shirlington Shell Service Center has been a staple in the community, providing reliable and trustworthy auto repairs, tires, and wheels to satisfied customers. Our state-of-the-art facility is equipped with the latest technology and tools to ensure that your vehicle receives the highest level of care. From routine maintenance to complex repairs, we're here to help you every step of the way.
Our Services
At Arlington Auto Repair, we offer a wide range of services to keep your vehicle running smoothly. From preventive maintenance to transmission repairs, engine tune-ups, and brake services, we've got you covered. Our team is dedicated to providing exceptional customer service, ensuring that you receive a personalized experience tailored to your unique needs.
We also offer a variety of conveniences to make your experience with us as seamless as possible, including online scheduling, financing options, and a comfortable waiting area with free Wi-Fi. Whether you're in need of a quick oil change or a more extensive repair, we're here to help you get back on the road quickly and safely.
Our Commitment to Excellence
At Arlington Auto Repair, we're committed to excellence in everything we do. From our expert technicians to our friendly customer service team, we're dedicated to providing an exceptional experience that exceeds your expectations. We stand behind our work, and we're proud to offer a 3-year, 36,000-mile tire road hazard warranty with the purchase of new tires. We're also proud to have been named a top-rated service center, and we're continually working to improve our services and customer experience.
Overall Experience
The reviews for Shirlington Shell are mixed, with some customers having a positive experience and others having a negative one.
Positive Aspects
The positive reviews praise the team at Shirlington Shell for their professionalism, kindness, and honesty. They are described as being fair and moderately priced, with customers appreciating their transparency and communication.
Negative Aspects
The negative reviews detail a range of issues, including broken promises, poor communication, and questionable business practices. Some customers experienced issues with state inspections, including being told that the shop was closed earlier than posted hours. Others reported being charged more than promised, being told to replace unnecessary parts, and being refused a refund for work not completed.
Specific Issues
- Broken hubcaps and poor repair work
- Misleading hours for state inspections
- Poor communication and lack of transparency
- Overcharging and unnecessary repairs
- Unprofessional behavior from staff
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