Your partner for growth and employee management
Since 1988, PayMate has been providing clients with a trusted partner to manage the ever-evolving task of employee management. Our extensive range of services covers payroll, benefits, tax administration, government compliance, risk management, workers' compensation, and HR outsourcing. We take pride in being a reliable partner that allows our clients to focus on growing their business while we handle the complexities of employee management.
Payroll Services
PayMate offers comprehensive payroll services that are simple, scalable, and powerful, built to match your business. Our payroll services are tailored to small, medium, and enterprise businesses, with superior customer service and technology. Our online payroll services provide 24/7/365 access to your payroll information, while our mobile apps allow employers to connect with employees right from their phones. Our payroll tax services effectively manage your entire payroll tax process, and our powerful reporting tools allow easy and convenient access to your data. Our restaurant payroll services reduce the complex challenges that restaurants face governing wages and tips. Our employee self-service allows employees to access their payroll information, including check stubs, W2s, and 1099s online and via mobile devices. Our manager self-service provides managers with online access to monitor and direct their team.
Beyond Payroll
PayMate offers a comprehensive suite of integrated business solutions that reach beyond payroll. Our time and attendance services streamline time tracking and attendance, reducing the risk of errors and improving payroll accuracy. Our 401 (k) services provide a simple and affordable way for businesses to offer a retirement savings plan to their employees. Our human resources services provide access to HR experts, templates, and resources to help manage employee-related issues. Our workers' compensation services provide comprehensive coverage to protect your business from workplace injuries. Our payroll debit card services provide a convenient and cost-effective way for employees to access their wages.
Partners
PayMate offers partner payroll programs that allow you to broaden the services you deliver to attract and retain clients. Our CPA partner program provides a turnkey solution for accounting and bookkeeping firms to offer payroll services to their clients. Our partner payroll resources provide access to marketing materials, training, and support to help you succeed.
In conclusion, PayMate's experienced professionals provide prompt and accurate payroll, personalized service, and tax compliance, allowing you to focus on growing your business. Our flexible and customizable services are designed to meet the unique needs of each business. Partnering with PayMate provides peace of mind and the freedom to focus on what matters most - growing your business.
Warning and Disappointment
Several reviewers have expressed disappointment and frustration with Paymate Software. Two reviewers have given the company a low rating, stating that they were forced to pay a penalty to the Canada Revenue Agency (CRA) due to Paymate's practices. "Buyer beware" warned Jodie Haslam, after experiencing issues with e-filing T4s, and DigitalAura reported difficulties with accessing T4s after transferring payroll control. Both reviewers were unhappy with the company's customer support and felt held hostage by their data.
Praise and Loyalty
On the other hand, two reviewers have given Paymate a high rating, praising the company's customer support, ease of use, and reliability. E. L. highlighted the company's Canadian presence, experience, and customer-focused approach, stating that Paymate's software solutions are cost-effective and easy to use. Bruce W. shared a positive experience with the support team, who helped him set up a new computer and transfer data from old back-ups.
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