Business Details
Trusted Outsourced Services for Multi-Unit Businesses
As the leading provider of outsourced services for multi-unit businesses, we specialize in delivering comprehensive finance, accounting, HR, payroll, and operational reporting solutions. With over two decades of industry experience, our team of seasoned professionals leverages cutting-edge technology to streamline administrative processes, allowing clients to focus on strategic growth. Our client-centric approach ensures tailored solutions that address unique business challenges, from managing complex financial reporting to optimizing delivery revenue recovery. We pride ourselves on fostering long-term partnerships through transparency, reliability, and a commitment to excellence.Backed by a proven track record of serving over 100 brands across 11,000 locations, we combine deep industry expertise with scalable technology to empower business leaders. Our services are designed to reduce overhead costs, eliminate inefficiencies, and provide actionable data insights that drive informed decision-making. From payroll administration to business intelligence reporting, we handle the complexities of back-office operations so our clients can concentrate on expanding their market presence and enhancing customer satisfaction.
Services
Finance and Accounting
Payroll and Benefits
Operational Reporting
Delivery Recovery
HR Administration
Tax Filing Services
Accounts Payable
Accounts Receivable
Business Intelligence
Strategic Reporting
Highlights and features
- We offer 20+ years of specialized experience in restaurant industry outsourcing
- Our team combines expert professionals with proprietary technology solutions
- We provide tailored financial reporting and data-driven business intelligence
- Our client-focused approach ensures personalized service and dedicated support
- We've successfully scaled operations for businesses from 5 to 770+ locations
What people say
Expert team
Effective solutions
Reliable service
Time-saving
Proven success
Services
Finance and Accounting
Our finance and accounting services provide multi-unit businesses with comprehensive financial management solutions. We handle accounts payable, receivable, tax filings, and financial reporting using specialized technology and experienced professionals. This service ensures accurate financial tracking, compliance with regulations, and timely reporting to support strategic decision-making for restaurant operators.
Payroll and Benefits
Our payroll and benefits service manages all aspects of employee compensation and HR administration. We handle payroll processing, benefits enrollment, ACA compliance, and HRIS management using UKG Pro technology. This solution reduces administrative burdens, ensures compliance with labor regulations, and provides employees with self-service access to their payroll information and benefits management.
Operational Reporting
Our operational reporting service delivers customized business intelligence solutions for restaurant operators. Using RightViewWeb and Microsoft Power BI, we provide real-time sales, labor, and cost analysis with tailored reporting. This service enables data-driven decision-making through interactive dashboards and actionable insights that help optimize business performance and identify growth opportunities.
Delivery Recovery
Our delivery recovery service specializes in maximizing delivery revenue for restaurant operators. We audit third-party delivery platforms to identify and recover disputed refunds while ensuring compliance with platform terms. This service protects delivery revenue streams, reduces administrative work related to delivery disputes, and provides detailed tracking of recovered funds to improve overall profitability.
Strategic Reporting
Our strategic reporting service provides advanced data analytics solutions for multi-unit restaurant businesses. We transform complex operational data into actionable insights through customized reporting tools and expert analysis. This service helps business leaders identify trends, measure performance against key metrics, and make informed decisions to drive growth and operational efficiency.
People
Dale Hoyer
Chief Executive Officer
With 35+ years in business and financial services, Dale leads Infosync Services with expertise in BPO and restaurant operations. He previously held leadership roles at Accenture BPO Services and Franchise Services Company, bringing deep industry knowledge and strategic vision to drive company growth.
Bob Robison
Chief Financial Officer
Bob brings 15 years of restaurant accounting outsourcing experience to Infosync Services. He oversees financial operations with expertise in treasury, accounting, and budgeting. Prior roles at Accenture BPO Services and Pizza Hut Inc. provide valuable operational perspective for managing complex financial processes for multi-unit businesses.
Ken Hunter
Chief Technology Officer
Ken leads Infosync Services's technology strategy with 20+ years of digital transformation experience. He previously held senior technology roles at Walmart, Sams Club, and Michaels, driving innovation in enterprise systems, AI-driven automation, and data analytics to support scalable business solutions for restaurant clients.
Joshua Bartel
Senior Vice President, Sales and Client Relationships
Joshua has over two decades of experience in outsourced accounting and business intelligence solutions. He developed Infosync Services's RightViewWeb reporting tool and manages client relationships with expertise in data analytics and technology infrastructure to support restaurant operators' reporting needs.
Neal Devlin
Senior Vice President, HRO Services
Neal brings 20+ years of payroll and HR expertise to Infosync Services. He specializes in expanding HRO services while maintaining high client retention. His background in payroll operations and benefits administration ensures comprehensive HR solutions that meet evolving business needs for multi-unit restaurant operators.
Questions
What specific services does Infosync Services offer for multi-unit restaurant businesses?
Infosync Services provides finance and accounting, payroll and benefits administration, operational reporting, delivery revenue recovery, and HR services tailored specifically for multi-unit restaurant operators.
How does Infosync Services help restaurant businesses save time and money?
By outsourcing administrative tasks to our expert team, restaurant operators reduce overhead costs, eliminate the need for in-house staff and technology investments, and gain efficiency through automated processes.
What technology platforms does Infosync Services use for its services?
We utilize RightViewWeb for operational reporting, UKG Pro for HR administration, and proprietary systems for financial management, all integrated with industry-leading third-party delivery platforms for revenue optimization.
How long does it take to implement Infosync Services's services?
Implementation typically follows a three-step process: initial consultation, system configuration, and service transition, with most clients fully operational within 30-60 days depending on complexity.
Can Infosync Services handle accounting for businesses operating in multiple states?
Yes, our team manages multi-state tax compliance, including sales tax reporting and minimum wage regulation tracking, ensuring accurate financial management across all locations.
What industries does Infosync Services primarily serve?
While we specialize in restaurant operations, our outsourced services are designed for any multi-unit business requiring comprehensive financial management, payroll processing, and operational reporting solutions.
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