Business Details
Your Trusted Partner for Home Remodeling Solutions
Onecall Services is a full-service home remodeling company dedicated to delivering high-quality work in a timely and friendly manner. We specialize in utilizing advanced products and techniques to meet diverse home improvement needs, including whole house remodeling, kitchen and bathroom renovations, custom additions, and general contracting. Our commitment to excellence is reflected in our detailed contracts, fast turnaround times, and comprehensive warranty services. As a locally trusted provider in Eastern Sussex County, DE, we prioritize customer satisfaction by addressing industry reputation challenges through reliability and transparency.Our team of certified professionals, including Certified Graduate Remodelers and Aging in Place Specialists, brings decades of combined experience to every project. We maintain rigorous site safety standards, employ proprietary costing methodologies, and offer a handyman division for small repairs. Our mission is to alleviate customer concerns by ensuring projects start and finish on time, exceeding expectations in both quality and service. Recognized by industry awards such as the Regal Award for Remodeling Excellence, we strive to expand our services while upholding core values of family, integrity, and innovation.
Services
Home Remodeling
Kitchen Remodeling
Bathroom Remodeling
Custom Additions
General Contracting
Siding Replacement
Window & Door Replacement
Hardwood Floor Installation
Basement Finishing
Garage Additions
Highlights and features
- We guarantee prompt service with our 'We Show Up!' commitment.
- Our team includes Certified Graduate Remodelers with 25+ years of combined experience.
- We offer comprehensive solutions from small repairs to full home construction.
- Our proprietary costing methodology ensures transparent, accurate estimates.
- Award-winning quality recognized by the Regal Award for Remodeling Excellence.
Associations and certifications
- Certified Graduate Remodeler
- Aging In Place Specialist
What people say
Professional and timely
Highest standard work
Joy to work with
Exceeded expectations
Reliable and honest
Services
Home Remodeling
We provide comprehensive home remodeling solutions covering structural upgrades, interior/exterior renovations, and energy-efficient improvements. Our process includes detailed planning, material selection, and project management to ensure seamless execution. Clients benefit from enhanced property value, modernized living spaces, and tailored designs that meet specific lifestyle needs.
Kitchen Remodeling
Our kitchen remodeling service focuses on optimizing functionality and aesthetics through custom cabinetry, countertop installations, and appliance integration. We employ space-saving designs and durable materials to create efficient, visually appealing cooking environments. Clients receive personalized layouts that maximize storage while maintaining workflow efficiency.
Bathroom Remodeling
Specializing in bathroom transformations, we offer fixture upgrades, tiling, and layout reconfigurations to improve comfort and resale value. Our approach incorporates water-resistant materials, accessible design options, and modern fixtures. Clients gain spa-like environments with improved lighting and ventilation systems.
Custom Additions
We design and construct custom home additions including sunrooms, decks, and second-story expansions. Our process ensures structural integrity while matching existing architectural styles. Clients receive expanded living spaces tailored to family needs, with permits and inspections managed by our team.
General Contracting
As full-service general contractors, we coordinate all aspects of construction projects from initial planning to final walkthroughs. Our services include subcontractor management, budget oversight, and timeline adherence. Clients benefit from single-point accountability and guaranteed compliance with building codes.
People
James Stevenson
President
Certified Graduate Remodeler with 15+ years of leadership experience. Purchased company in 2012, expanding services while maintaining family values. Holds English degree from University of Delaware and serves on Home Builder's Association board.
Khara Landon
Vice President
Certified Graduate Remodeler and former masonry business owner. Completed carpentry and CAD training. Pursuing NKBA kitchen/bathroom certifications. Brings technical expertise and attention to detail from 12+ years in construction industry.
Julie Stevenson
Office & Marketing Manager
Manages operations and marketing since 2016. Recognized for award-winning website and brochure design. Focuses on showcasing project transformations while maintaining 15+ years of administrative leadership experience.
Mike Stevenson
Production Supervisor
25+ years flooring industry expert. Owner of Stevenson Brothers Flooring since 1997. Specializes in hardwood installation/refinishing. Combines technical skill with creative vision to deliver customized flooring solutions for residential clients.
Questions
How do you ensure home security when homeowners aren't present?
We use secure key storage methods including office vaults, job-site lock boxes, or trusted staff custody while maintaining strict site safety protocols.
Can homeowners stay during construction?
Yes, though large projects may require restricted areas. We minimize disruption by completing work phases efficiently to reduce living space interference.
What supervision structure exists for projects?
Projects receive oversight from full-time production supervisors, lead carpenters, and estimating staff to ensure quality control and customer requirement fulfillment.
How is job site cleanliness maintained?
We use dropcloths, plastic barriers, and Zip Wall systems for dust containment. Custom cleaning plans are developed based on project-specific requirements.
Do you handle small repair jobs?
Yes, our handyman division handles minor repairs from light fixture replacements to specialized maintenance tasks.
Are leak repair estimates and warranties available?
Leak repairs are handled on time-and-material basis due to concealed damage factors. While we don't warranty repairs, our experienced team ensures comprehensive solutions.
