Illuminating Your Space, Enhancing Your Life
At City Lighting, we're passionate about illuminating your world. Our vast collection of outdoor and indoor lighting fixtures is designed to enhance the ambiance, functionality, and style of any space. With a focus on quality, efficiency, and innovation, we strive to provide our customers with exceptional products and unmatched customer service.
Our Story
Founded on the principles of excellence and customer satisfaction, City Lighting has grown to become a leading provider of premium lighting solutions. Our dedicated team of experts is committed to staying at the forefront of the industry, ensuring that our customers have access to the latest trends, technologies, and designs. With a strong emphasis on building lasting relationships, we aim to create a brighter, more sustainable future for our customers and the environment.
Services
We offer a comprehensive range of services to cater to the diverse needs of our customers. From free shipping on most orders over $75 to a convenient trade program for industry professionals, we're dedicated to making your shopping experience seamless and enjoyable. Our showroom is open for customers to explore and interact with our vast collection of lighting fixtures, and our customer service team is always available to provide expert advice and guidance.
Our services include:
- Free shipping on most orders over $75
- Trade program for industry professionals
- Convenient showroom for product exploration and interaction
- Expert customer service and guidance
- Competitive pricing and exclusive promotions
- Comprehensive product warranty and support
Our Commitment
At City Lighting, we're committed to illuminating your world with passion, precision, and pride. We believe that lighting is not just about functionality, but also about creating an ambiance that brings people together. With our vast collection of outdoor and indoor lighting fixtures, we aim to inspire our customers to create spaces that are both beautiful and functional.
Delivery Issues and Communication
The only negative review regarding delivery and communication was from Talita Andrade, who experienced a delay in receiving her fans and had to call and send multiple emails to get an update on the status of her order.
Positive Experiences with Sales Representatives
Many reviewers praised the helpful and knowledgeable sales representatives at City Lights, including John Walker, Rick Lopez, Christy, Tina, John W., Henry, and others. They provided excellent customer service, helped with finding the right products, and offered competitive pricing.
Showroom and Product Selection
Reviewers loved the new showroom, describing it as airy, easy to navigate, and having a great selection of high-end light fixtures and bulbs. The store's ability to meet online prices and having a wide range of products made it a one-stop shop for many customers.
Customer Service and Support
City Lights received high praise for its customer service, with many reviewers mentioning the quick response to emails and phone calls. The team was willing to accommodate changes and resolve issues, such as Christina Shih's experience with a chandelier size exchange.
Exceptional Lighting and Unique Finds
Reviewers appreciated the store's selection of unique bulbs and lighting fixtures, including outdoor signage lights and difficult-to-find Bosch oven lights.
Concerns with Returns and Product Support
Mike Graglia had a negative experience with a defective product and had trouble returning it. He advised getting all policies in writing and warned against trusting the company.
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