Business Details
36 Years
experience
Premier Auto Repair Services in Winston Salem
Performance Automotive Services has been serving Winston Salem and surrounding communities since 1990, delivering reliable auto repair solutions with a commitment to quality and customer satisfaction. Our ASE-certified technicians combine decades of hands-on experience with advanced diagnostic tools to address both routine maintenance and complex automotive issues. We specialize in foreign and domestic vehicles, using premium parts and fluids while offering a 24-month/24,000-mile guarantee on all repairs. Our customer-first approach emphasizes clear communication, transparent pricing, and personalized service tailored to each vehicle's needs.With a team that includes ASE Master Technicians and licensed motor vehicle inspectors, we maintain rigorous standards for workmanship and ethical business practices. Our facility handles everything from AC repair and brake services to transmission work and tire management, ensuring comprehensive care for passenger vehicles and light trucks. Through consistent investment in staff training and modern equipment, we uphold our reputation as a trusted local repair shop with a focus on long-term customer relationships.
Services
AC Repair
Brake Service
Tire Rotation
Transmission Repair
Oil Changes
Wheel Alignment
Battery Replacement
Coolant Flush
Suspension Repair
Tire Sales
Details
- Year established: 1990
Highlights and features
- We offer ASE-certified technicians with over 45 years of combined automotive experience
- Our state-of-the-art diagnostics ensure accurate, efficient repairs
- Customer-first approach with transparent estimates and no hidden fees
- Premium parts and 24-month/24,000-mile service guarantee
- Serving Winston Salem communities with trusted repairs since 1990
Associations and certifications
- ASE
What people say
Thorough work
Great explanations
Friendly service
Honest people
A+ BBB rating
Services
AC Repair
Our certified technicians diagnose and repair automotive air conditioning systems using EPA-certified equipment. We service compressors, condensers, and refrigerant systems to restore optimal cooling performance. With specialized training in modern climate control systems, we ensure proper refrigerant handling and system integrity for both older and late-model vehicles.
Brake Service
Comprehensive brake system maintenance including pad replacement, rotor resurfacing, and ABS diagnostics. Our licensed inspectors use precision tools to measure wear and identify hydraulic system issues. We follow strict safety protocols for brake fluid maintenance and component replacement to maintain stopping power and vehicle control.
Tire Sales
Full tire management services including sales, rotation, balancing, and repair for all vehicle types. Our experts recommend premium brands based on driving patterns and seasonal needs. We perform computerized alignment checks and tread depth analysis to maximize tire longevity and vehicle safety.
Transmission Repair
Specialized transmission diagnostics and repair for manual and automatic systems. Our technicians use factory-grade tools to address shifting issues, fluid leaks, and torque converter problems. We perform complete system flushes and component overhauls following manufacturer specifications for domestic and imported vehicles.
Preventive Maintenance
Scheduled maintenance programs following manufacturer guidelines for oil changes, fluid replacements, and system inspections. Our technicians perform multi-point checks to identify potential issues before they become major problems, helping maintain vehicle reliability and resale value through proper care.
People
Mark
Owner
Automotive industry veteran with 45+ years experience, starting as a technician and instructor. Founded Performance Automotive Services in 1990 to provide honest, expert repair services to Winston Salem drivers.
Donna
Owner
Co-founder with extensive automotive business management experience. Works closely with customers to ensure service satisfaction while maintaining the shop's operational standards since establishment.
Zach
Shop Foreman
ASE Certified Master Technician with advanced diagnostics training. Manages daily operations and technical training while maintaining hands-on repair expertise. Holds bachelor's degree in automotive systems management.
Christian 'Ivan' Mejia
Technician
Specialized in EV/hybrid systems and Jeep vehicles. Licensed inspector with expertise in modern automotive electronics and climate control systems. Combines technical precision with customer-focused service approach.
Mike
Technician
Former industrial electronics professional with ASE certification. Focuses on electrical systems and complex diagnostics while maintaining broad repair capabilities across multiple vehicle platforms.
Questions
What tire rotation interval do you recommend?
We suggest rotating tires every 5,000-7,500 miles to ensure even wear and maximize tread life, depending on your vehicle type and driving habits.
How do I know if my brakes need service?
Squeaking noises, grinding sounds, vibration during braking, or dashboard warning lights indicate potential brake issues requiring professional inspection.
When should I get a coolant flush?
Follow manufacturer recommendations typically every 30,000 miles or three to five years, though specific intervals vary by vehicle make and model.
Do you service both foreign and domestic vehicles?
Yes, our ASE-certified technicians work on all makes and models including import and domestic automobiles with specialized diagnostic equipment.
What warranty do you offer on repairs?
We provide a 24-month/24,000-mile parts and labor warranty covering all our repair workmanship and replacement components.
Can you help with check engine light diagnostics?
Our advanced diagnostic tools identify engine management system faults, providing clear explanations and repair options for check engine light issues.
