Business Details
Emergency
services
Trusted Community Support Services in Quad Cities
Family Resources has been at the center of serving children, families, and survivors of violence in the Quad Cities region for over 175 years. Our organization provides direct services, advocacy, and community-building initiatives rooted in trauma-informed care and partnership-driven outcomes. We specialize in mental health counseling, 24/7 survivor support, aftercare services for youth aging out of foster care, and violence intervention programs. Our relocation to Lombard Street reflects our renewed commitment to creating safe, accessible spaces for clients while maintaining rigorous standards through Council on Accreditation certification.With partnerships spanning law enforcement, healthcare, and local government, we deliver comprehensive services that address housing, legal advocacy, employment assistance, and crisis intervention. Our team of licensed professionals and community volunteers operates under core values of safety, dignity, and healing, ensuring individuals receive personalized support tailored to their lived experiences.
Services
Mental Health Counseling
Survivor Services
Aftercare Programs
Foster Family Support
Violence Intervention
Highlights and features
- 175+ years serving Quad Cities communities with trauma-informed care
- 24/7 crisis response with dedicated Iowa and Illinois hotline numbers
- Integrated health home services for mental health and medical coordination
- State-certified shelter and rapid rehousing programs for survivors
- Community violence intervention partnerships with local law enforcement
Associations and certifications
- Council on Accreditation of Services for Families and Children
What people say
Life-changing support
24/7 crisis response
Empowering counseling
Trauma-informed care
Accessible services
Services
Mental Health Counseling
Our licensed social workers provide individual and group therapy for trauma recovery, anxiety, and relationship challenges. Services are available for all ages through private sessions and structured support groups. We accept Medicaid, Medicare, and most insurance plans.
Survivor Services
Free confidential assistance for domestic violence and sexual assault survivors includes emergency shelter, legal advocacy, and safety planning. 24/7 crisis lines operate in Iowa and Illinois with multilingual support available.
Aftercare Programs
Specialized guidance for young adults transitioning from foster care covers education, employment, and housing needs. Certified advocates provide biweekly check-ins and access to financial assistance programs for qualifying participants.
Community Violence Intervention
Collaborative initiatives with local police departments address gang-related violence through mentorship and conflict resolution programs. Services focus on high-risk individuals and community stabilization efforts.
Foster Family Support
Licensing assistance and ongoing training for foster and adoptive families includes trauma-informed care education. Resources connect families with national networks for additional support and advocacy.
People
Nicole Cisne Durbin
CEO
Nicole leads strategic initiatives for Family Resources, focusing on expanding trauma-informed care programs and community partnerships. She brings decades of nonprofit leadership experience to our Quad Cities operations.
Dr. Toyosi Olutade
Chief Medical Officer
Dr. Olutade provides medical oversight for integrated health services, ensuring alignment with trauma recovery protocols. His clinical expertise strengthens our organization's healthcare partnerships and service delivery standards.
Questions
What mental health services do you offer?
We provide individual therapy, support groups, and crisis intervention for trauma, anxiety, and relationship issues with licensed professionals.
Are services available in emergencies?
Yes, our 24/7 crisis lines in Iowa and Illinois connect survivors with immediate support, shelter, and safety planning resources.
How can foster families get support?
We offer licensing assistance, training programs, and ongoing resources for foster and adoptive families through state-certified services.
Do you accept insurance?
Yes, we accept most insurance plans including Medicaid and Medicare for mental health counseling and related services.
What areas do you serve?
Our primary service area includes Quad Cities, Muscatine, Clinton, Jackson, and Louisa counties in Iowa and Illinois.
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