Serving with Integrity, Honesty, and Communication
At Backus Properties, we pride ourselves on providing exceptional service and personalized attention to our clients. With years of experience and local knowledge, we are the go-to choice for property management and real estate services in Monterey County. Our team of dedicated professionals is committed to delivering exceptional results, listening to our clients' needs, and providing tailored solutions to meet their unique requirements.
Our Vision
Our vision is to build lasting relationships with our clients by providing transparent, reliable, and efficient property management services. We understand the importance of strong communication and are dedicated to keeping our clients informed throughout the entire process. We believe that every property is unique, and our services are designed to reflect this individuality.
Meet the Team
Our team is comprised of experienced professionals who are passionate about property management and real estate. Each of our team members brings a unique set of skills and expertise to the table, ensuring that our clients receive the highest level of service. From our senior managers to our administrative staff, our team members are dedicated to delivering exceptional results and exceeding client expectations.
Management Services
At Backus Properties, we offer a range of management services designed to meet the unique needs of our clients. Our services include property management, property sales, and rental analysis. We believe in taking the time to understand our clients' specific needs and tailoring our services to suit their requirements. Our team is committed to ensuring that our clients receive the highest level of service, from initial consultation to final results.
Why Choose Us?
There are many reasons why homeowners and investors choose Backus Properties for their property management needs. Our team is dedicated to providing exceptional service, personalized attention, and results-driven solutions. We believe that every property is unique, and our services are designed to reflect this individuality. We are committed to building lasting relationships with our clients and providing transparent, reliable, and efficient property management services.
What Sets Us Apart
Our team is committed to standing out from the competition by providing exceptional service, personalized attention, and results-driven solutions. We understand the importance of building lasting relationships with our clients and are dedicated to delivering the highest level of service. Our team of experienced professionals is passionate about property management and real estate, and we are committed to exceeding client expectations.
Overall Experience
The majority of reviewers have had a positive experience with Backus Property Management, praising their professionalism, timeliness, and customer service. Several reviewers have mentioned specific employees, such as Cindy, Michelle, Celeste, Molly, and Daisy, who were described as friendly, respectful, and helpful.
Positive Aspects
Several reviewers mentioned that Backus Property Management was honest, knowledgeable, and well-staffed. They also appreciated that the company provided regular maintenance and responded quickly to any issues that arose. Many reviewers praised the company's customer-oriented culture and the professionalism of their staff.
Negative Aspects
One reviewer had a relatively minor complaint, stating that the application and move-in process was lengthy. However, the majority of negative reviews dealt with issues related to move-out and deposit refunds. Several reviewers mentioned that they were not given their full deposit back, citing fabricated receipts for damages or overcharging for pet fees.
Other Issues
One reviewer mentioned that the company required them to use specific vendors, which they considered to be expensive, without providing legitimate invoices for the services. Another reviewer stated that the company was too nitpicky, requiring tenants to barely live in the house in order to avoid deductions from their deposit.
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