Explore the World with Confidence.
At Go Next, we understand that travel is not just about the destination, but about the journey itself. For 50 years, we have been dedicated to providing exceptional travel experiences that exceed our guests' expectations. Our team of expert travel advisors is committed to crafting unforgettable trips that combine the richest cultural experiences with unparalleled comfort and value.
Our Story
With a legacy of 50 years, we have established ourselves as one of the leading travel companies in the industry. Our mission is to provide high-quality travel programs at unbeatable values, while ensuring that every moment of your journey is filled with excitement, discovery, and unforgettable memories. We take pride in our ability to deliver exceptional experiences that bring people together, foster new friendships, and create lasting impressions.
Our Services
We offer a wide range of travel programs that cater to diverse interests and preferences. From classic ocean cruises to intimate river cruises, and from esteemed alumni and affinity associations to smaller group and incentive travel programs, we have something for everyone. Our programs are carefully crafted to provide an immersive experience, allowing you to connect with like-minded travelers and explore the world in style.
Why Choose Go Next
With Go Next, you can expect:
- Expertly curated travel programs that combine the best of culture, history, and entertainment
- Unbeatable values that ensure you get the most out of your travel budget
- Exclusive benefits and perks that enhance your travel experience
- Strong and exclusive relationships with top travel providers, ensuring unparalleled service and quality
- Personalized attention from our experienced Program Managers, dedicated to ensuring your trip is a success
- Unwavering commitment to safety, flexibility, and customer satisfaction
Our Destinations
At Go Next, we take you on a journey to the most incredible destinations around the world. From the sun-kissed beaches of the Caribbean to the majestic landscapes of South America, and from the mystical cities of Asia to the historic landmarks of Europe, we offer a diverse range of destinations to explore.
Join the Go Next Family
Whether you're a seasoned traveler or embarking on your first adventure, we invite you to join the Go Next family. Let us take you on a journey that will leave you with lifelong memories, new friendships, and a heart full of wonder.
Negative Experiences
Many reviewers had negative experiences with GoNext, citing issues with advertising, customer service, and refunds. Some reviewers reported that the company advertised specific ports and then changed them after booking, leaving customers frustrated. Others experienced poor customer service, including long hold times and unresponsive representatives. Additionally, some reviewers were unhappy with the company's refund policies, claiming that they were not refunded for cancelled trips or were offered only partial refunds.
Problems with Booking and Refunds
Several reviewers reported issues with booking and refunds. Some claimed that the company's brochure had incorrect information, leading to disappointments and lost time. Others reported that they were not refunded for cancelled trips or were only offered partial refunds.
Criticisms of Customer Service
Many reviewers criticized GoNext's customer service, citing long hold times, unresponsive representatives, and a lack of effort to resolve issues.
Positive Experiences
On the other hand, some reviewers had positive experiences with GoNext, praising the company's customer service, attention to detail, and overall experience. Some reviewers reported that the company's representatives were helpful and responsive, ensuring a smooth and enjoyable trip.
Praise for Program Managers
Several reviewers praised GoNext's program managers, citing their attention to detail, helpfulness, and dedication to ensuring a smooth trip.
Successful Trips
Some reviewers reported having successful trips with GoNext, citing the company's expertise in planning and executing trips.
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