Business Details
25 Years
experience
Emergency
services
Your Trusted Partner for IT Services in Cincinnati
Founded in 2001, Browncow Technology has been dedicated to providing tailored IT solutions for small-to-mid-size businesses across greater Cincinnati, Dayton, and Kentucky. Our team of experts brings diverse technical backgrounds and specialized knowledge to deliver customized services that align with each clients unique needs. We approach every partnership with a philosophy of personal service, treating our clients businesses as if they were our own. By combining industry-specific experience with a proactive approach to technology management, we empower organizations to focus on growth while we handle their IT infrastructure.Our commitment extends beyond technical supportwe work closely with clients to ensure clear communication, seamless operations, and future-ready technology strategies. With a focus on reliability and trust, weve become a go-to resource for businesses seeking to mitigate risks, enhance security, and maintain compliance in an ever-evolving digital landscape.
Services
Cybersecurity
Cloud Managed Services
CoManaged IT
VOIP
Data Backup
Business Continuity
Managed IT
HIPAA Compliance
Remote Support
Network Security
Details
- Year established: 2001
Highlights and features
- We have 20+ years of experience in delivering tailored IT solutions for small businesses.
- Our team provides proactive cybersecurity measures to protect against evolving threats.
- We offer 24/7 support for urgent IT issues and system recovery needs.
- Our HIPAA-compliant services ensure healthcare providers meet regulatory requirements.
- We prioritize personalized service and long-term partnerships over transactional interactions.
What people say
Peace of mind
Responsive support
Reliable systems
Expertise in compliance
Proactive monitoring
Services
Cybersecurity
Browncow Technology designs layered cybersecurity solutions to defend against malware, phishing, and ransomware attacks. Our proactive monitoring identifies vulnerabilities before they become breaches. We tailor defenses to your specific industry, ensuring compliance with standards like HIPAA for healthcare providers. By analyzing workflows and implementing real-time threat detection, we protect critical data across offices, remote teams, and cloud environments. Client benefits include reduced risk of cyber incidents and uninterrupted operations.
Cloud Managed Services
We migrate and manage cloud infrastructure tailored to your business goals, reducing costs and improving scalability. Our engineers assess existing systems to create migration roadmaps that minimize downtime. Security protocols ensure data integrity during transfers. Clients gain flexible access to applications and files from any location while maintaining compliance with industry regulations. This service benefits organizations needing secure remote operations and scalable storage solutions.
Business Continuity
BCT x360 Recover provides comprehensive disaster recovery with 15-minute recovery points and 60-minute restoration. Offsite backups, Air Gap technology, and virtualization protect against data loss from natural disasters or cyberattacks. Regular audits verify backup integrity. This service ensures minimal downtime, preserving client relationships and revenue streams during critical incidents.
CoManaged IT
Our CoManaged IT service combines in-house teams with our experts for 24/7 support. We handle routine tasks like monitoring and maintenance, allowing internal staff to focus on strategic projects. This partnership reduces hiring costs while expanding technical capabilities. Clients benefit from faster issue resolution and access to advanced cybersecurity tools without adding full-time employees.
VOIP
We install VoIP systems that scale with business growth and integrate with collaboration tools. Features include remote access, conferencing, and mobility without requiring a VPN. Our solutions cut costs versus legacy phone systems while improving communication efficiency. Businesses gain modern features like presence tracking and unified messaging to enhance client interactions.
People
Don Brown
Chief Technology Officer
With over two decades in IT, Don Brown leads technology strategy at Browncow Technology. He specializes in aligning security frameworks with business operations for small enterprises. His leadership emphasizes innovation while maintaining reliability in client infrastructure.
Chantha Ouk
V.P. of Operations
Chantha Ouk oversees daily operations and client service delivery. She ensures efficient implementation of IT solutions across diverse industries, from healthcare to manufacturing. Her focus on process optimization improves service speed and client satisfaction.
Jenny McCane
Finance
Jenny McCane manages financial operations, ensuring transparent budgeting for IT services. She designs cost-effective plans that align with client financial goals while maintaining compliance with industry standards.
Julia Arora
Technical Solutions Engineer
Julia Arora develops customized IT solutions based on client needs. Her expertise in system integration and cybersecurity strengthens network defenses while optimizing performance for business-critical applications.
PJ Tharpe
Helpdesk Tier 2, Customer Service
PJ Tharpe provides advanced technical support and troubleshoots complex issues. He ensures rapid resolution of client problems while maintaining clear communication about system status and prevention strategies.
Questions
What IT services does BrownCow Technology offer?
We provide cybersecurity, cloud management, data backup, CoManaged IT, and HIPAA-compliant solutions tailored to small businesses.
Which areas do you serve?
We support businesses in Cincinnati, Dayton, Columbus, and Kentucky with on-site and remote IT services.
How do you handle cybersecurity threats?
We use layered security strategies, including monitoring, threat detection, and proactive defense measures to protect your data.
Can you help healthcare providers with compliance?
Yes, we embed HIPAA compliance into our services to safeguard patient data for medical and dental practices.
What is Business Continuity and Disaster Recovery (BCDR)?
BCDR ensures rapid data recovery with offsite backups, Air Gap technology, and virtualization to minimize downtime.
