Business Details
21 Years
experience
Emergency
services
Your Trusted Computer Repair Experts in West Chester, OH
At Mobile Computer Guys, we have dedicated ourselves to providing reliable and affordable PC and laptop repair services since 2005. Our team understands the critical role technology plays in daily life, offering tailored solutions to meet individual and business needs. With a focus on convenience, we provide in-shop repairs, on-site services, and remote support to minimize downtime. Our technicians deliver personalized plans, addressing issues from virus removal to hardware replacements. We prioritize transparency in pricing and policies, ensuring clients are informed at every step.By serving West Chester, Mason, Monroe, and surrounding areas, we combine local expertise with technical proficiency. Our commitment to quality extends to emergency repairs, same-day appointments, and comprehensive data backup solutions. Through a queue-based system, we maintain fairness in handling repairs efficiently. Whether supporting home users or businesses as an off-site IT department, we aim to simplify technology management. Our goal is to build lasting trust by delivering dependable service and ensuring devices operate optimally.
Services
PC Repair
Laptop Repair
On-Site Service
Remote Support
Data Backup
Virus Removal
Hardware Testing
Emergency Repairs
Printer Installation
Operating System Upgrades
Details
- Year established: 2005
Highlights and features
- We have over 18 years of experience providing computer repair services since 2005.
- Our team offers same-day on-site appointments for urgent needs.
- We maintain transparent pricing and policies for all repair services.
- We handle repairs on a first-come, first-served basis for fair service delivery.
- Our technicians provide personalized solutions tailored to your specific technology needs.
Services
PC Repair
Our PC repair service addresses hardware failures, software issues, and performance optimization. We diagnose and fix problems like virus infections, operating system errors, and component malfunctions. With certified technicians, we ensure your desktop computers run efficiently, offering both in-shop and on-site solutions for residential and business clients.
On-Site Service
Our on-site service brings expert repairs directly to your location. Available for businesses and residences, this service includes hardware replacements, network troubleshooting, and system upgrades. With same-day appointments and a flat fee of $199.99 for the first hour, we minimize downtime while delivering professional IT support at your doorstep.
Remote Assistance
Remote assistance provides cost-effective solutions for software-related issues. Our technicians securely access your device to resolve problems with applications, settings, or connectivity. Billed at $89.99/hour with a half-hour minimum, this service offers quick fixes for bootable devices connected to the internet without requiring physical visits.
Data Backup
Our data backup solutions protect against unexpected data loss through internal, external, and cloud storage options. We implement customized backup plans to ensure critical files remain accessible during hardware failures or cyberattacks. Services include configuring automated backups and verifying recovery processes for personal and business systems.
Emergency Repairs
Emergency repair service prioritizes critical device failures requiring immediate attention. For $99.99 rush fee, we expedite diagnostics and repairs, placing your device on our bench the same day. This service covers hardware emergencies, complete system failures, and urgent data recovery needs for both shop and on-site customers.
Questions
What computer repair services do you offer?
We provide PC/laptop repairs, on-site service, remote support, data backups, virus removal, hardware replacements, and emergency repairs for both residential and business clients.
Do you offer same-day repair services?
Yes, we provide same-day on-site appointments whenever possible and expedited emergency repairs with a rush fee for urgent device failures.
What are your business hours?
Our regular hours are Monday-Friday 9am-6pm. Emergency services are available outside these hours with prior arrangement.
How much do your services cost?
In-shop repairs start at $89.99/hour. On-site service costs $199.99 for the first hour, with $99.99 for additional hours. Remote support is $89.99/hour with a half-hour minimum.
Do you service both individuals and businesses?
Yes, we support both residential clients and local businesses, including serving as an off-site IT department for commercial clients needing regular technical support.
