Rise Above the Noise, Rise Above the Stress
Located on the 4th floor of the Renaissance Reno Downtown Hotel, The Refuge Spa is your urban sanctuary, where you can escape the stresses of modern life and rise above the noise and pressure. Our luxurious spa offers a range of services designed to help you relax, recover, and thrive.
Our Services
Our spa menu features a range of treatments, including massages, facials, body treatments, and nail and waxing services. Whether you're looking for a quick fix or a full-day spa experience, we have something for everyone. Our Express Lounge offers quick and convenient treatments for those on-the go, while our Full-Service Spa provides a more indulgent experience.
Spa Parties
Celebrate with us! Our spa parties are the perfect way to bond with friends, impress clients, or celebrate a special occasion. Our experienced team will work with you to create a customized spa experience that's as unique as you are.
Amenities
Our luxurious amenities include The Rise Bar, where you can enjoy artisanal cocktails, craft beer, and healthy elixirs. Take a break from your spa day and indulge in our selection of light bites and refreshments.
Our Philosophy
At The Refuge Spa, we believe that self-care is not a luxury, but a necessity. Our mission is to provide a safe and welcoming space for you to relax, recharge, and rise above the stresses of modern life. We're committed to helping you achieve a stronger, healthier you.
Our Story
In a world of constant buzzing, ringing, beeping, and email stacking, the stress of modern-day life can be overwhelming. But you have a secret weapon. The Refuge Spa is your tool for recovery, where you can escape the chaos and rise above it all.
Overall Experience
The majority of reviewers had an excellent experience at the Refuge spa, with many praising the relaxing atmosphere, friendly and knowledgeable staff, and high-quality treatments.
Staff and Service
The staff at the Refuge spa received high praise from reviewers, with many mentioning specific staff members by name, such as Mary Jane, Brad, Shamus, Britney, and Terry, who provided exceptional service and made them feel relaxed and cared for.
Amenities and Facilities
Reviewers appreciated the spa's amenities, including the outdoor pool, hot tub, sauna, and relaxation lounge. Some mentioned the cleanliness and upkeep of the facilities, while others noted that the locker rooms were a bit small.
Treatments and Services
The spa's treatments, including massages, facials, and pedicures, received rave reviews, with many reviewers commenting on the skill and knowledge of the therapists.
Areas for Improvement
Some reviewers noted that the massage rooms were too quiet, making it difficult to hear the music, and that the walls were thin, allowing noise from other areas to disturb the experience. A few mentioned that the parking fee was an unexpected surprise.
Special Mentions
Several reviewers gave special mentions to specific staff members, such as Brytnii, who provided exceptional nail care, and Kay, who gave a warm welcome and tour of the facility. Others praised the spa's unique amenities, like the float tank and salt room.
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