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At Hutchins & Threatt Insurance Agency, Inc., we take great pride in being a local insurance agency that offers a personal touch. Our agency has been serving the Marlborough, MA community since 1989, and we have built our reputation on providing our clients with the best possible protection for their insurance needs. We are committed to delivering unparalleled customer service, transparency, and mutual respect in all our relationships. We believe in educating our clients about their insurance options and building long-lasting relationships based on trust.
Why Choose Us?
As a family-owned insurance agency, we treat our customers like family. We take the time to understand your unique needs and concerns, and we provide you with tailored insurance solutions that fit your budget and lifestyle. We offer a wide range of insurance products from top-rated carriers, and we are dedicated to providing you with the best coverage for your auto, home, and business insurance needs. When you choose Hutchins & Threatt Insurance Agency, Inc., you can rest assured that you are getting the best possible protection for your peace of mind.
In-House Registry Service
At our Marlborough location, we offer an in-house registry service that allows you to perform Massachusetts RMV Services for private passenger vehicles, motorcycles, and commercial vehicles. Our approved Electronic Vehicle Registration (EVR) location with the Massachusetts Registry of Motor Vehicles enables us to cancel plates, issue new plates and decals, perform registration renewals, and transfer plates between vehicles. We also offer a Runner Service that takes your paperwork to the RMV, with an additional processing fee for non-clients.
Unparalleled Customer Service
At Hutchins & Threatt Insurance Agency, Inc., we believe that smaller is better. Our trained insurance professionals have over 40 years of experience in providing our clients with a great deal of insurance expertise, unsurpassed claims service, and peace of mind. We take the time to get to know you and your unique needs, and we work hard to provide you with the best possible protection for your insurance needs. Our clients trust us to provide them with the best possible insurance solutions, and we are proud to have earned their trust and loyalty.
Meet the HT Team
Our team of experienced insurance professionals includes Curt Threatt, Founder & CEO, Amy Moon Deneen, CIC Business Insurance Consultant, Jen Oliver, CIC Personal Lines Consultant and Finance Manager, Cheryl Hill, CISR Personal Lines Consultant, Glynnis Walbridge, CPIW Personal Lines Consultant, Nicole Flury Personal Lines Consultant, Olivia Silagy Personal & Commercial Assistant, and Teddy, Chief Greeter and Office Security. Our team is dedicated to providing you with the best possible protection for your insurance needs, and we are always available to answer any questions you may have.
What Our Clients Say about Us
We are proud of the relationships we have built with our clients over the years, and we are honored to have earned their trust and loyalty. Here's what some of our clients have to say about us:
- "Best company for your insurance needs. Amy has been absolutely amazing for my new small business."
- "H&T has demonstrated many times their excellence as a broker of communication and customer advocacy - they don't upsell us, just deliver value."
- "Glynnis and Cheryl helped me so much with advice on how to handle the situation and all the paperwork for the transfer. I highly recommend them for their customer service! I can't thank them enough for all the help they have given me over the years!"
- "I went to the office to get some help in auto and home insurance. Jennifer was totally helpful and assisted me in getting the issues I needed done."
- "We have been with them for since 1989 right after they opened! This is an honest & accurate review."
- "Thank you Hutchins & Threatt for only improving your services & customer support! Looking for new insurance!"
- "Jennifer Oliver only took seconds to get me what I needed. I love this company. I also use Glynnis Walbridge. She seems to always know what I need whether it be auto, home, liability. Love this company"
Overall Impressions
The majority of the reviews express extremely positive opinions about Hutchins & Threatt Insurance Agency, with all reviewers giving the agency a perfect 5-star rating. Reviewers praise the agency's customer service, citing their friendly and helpful staff, efficient processing of claims, and commitment to finding the best options for clients.
Service and Staff
Almost all of the reviewers highlight the exceptional service provided by the agency's staff, including Jennifer, Amy, Glynnis, Cheryl, and Olivia. Reviewers praise their professionalism, knowledge, and dedication to customer satisfaction. They express gratitude for the agency's willingness to go the extra mile to resolve issues and provide assistance.
Partnership and Loyalty
Several reviewers mention the agency's long-term commitment to serving their needs, with some even being multigenerational customers. They appreciate the agency's ability to adapt to changing circumstances and provide tailored solutions.
Claims Handling
Reviewers also praise the agency's claims handling process, citing their efficient and transparent communication. One reviewer even mentions that their claims were handled "justly" and "without obfuscation or sliminess."
Other Positive Remarks
Several reviewers express their gratitude for the agency's help with specific issues, such as insurance mistakes, new vehicle purchases, and small business insurance needs. They highlight the agency's willingness to explain complex processes and provide guidance throughout the insurance process.
Negatives (none)
There are no negative comments or reviews among the provided feedback.
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