Where Quality Meets Service
A Legacy of Quality and Expertise Since 1921
Kermans Flooring stands as a trusted authority in the world of flooring, proudly serving the needs of homeowners, builders, and businesses for over a century. Founded in 1921, our rich heritage is characterized by an unwavering commitment to offering the finest brands, a comprehensive selection of premium products, and unparalleled customer care.
Expert Guidance and Personalized Solutions
From the initial consultation to installation and beyond, our team of knowledgeable professionals is dedicated to guiding you through every step of the process. We take the time to understand your unique needs, preferences, and budget to tailor a solution that perfectly complements your vision.
Diverse Offerings for Every Taste and Requirement
At Kermans, you'll find an impressive array of flooring options to choose from, including:
- Hardwood: Breathe elegance and timeless beauty into your home with exquisite hardwood floors.
- Carpet: Experience unparalleled comfort, warmth, and sound-dampening properties with our diverse range of carpets.
- Tile: Create a stunning and durable surface with a wide array of tile options, from classic porcelain to contemporary porcelain and natural stone.
- Laminates: Enjoy the beauty of hardwood or tile with the added benefit of easy maintenance and affordability.
Unwavering Customer Focus
At Kermans, we believe in exceeding expectations and fostering long-lasting relationships with our customers. Our unwavering commitment to exceptional customer service is reflected in:
- Personalized attention and recommendations
- Transparent communication and updates throughout the process
- Experienced and skilled installers who ensure meticulous craftsmanship
- Responsive and attentive customer support
Join the Kermans Family
For over a century, Kermans has been guided by a values-driven approach that prioritizes quality, expertise, and customer satisfaction. We invite you to join us in creating beautiful and functional spaces that enhance your life.
Installation Issues and Poor Customer Service
Several reviewers expressed dissatisfaction with the installation process, citing issues with the quality of work and lack of attention to detail. Some installers failed to wear masks or take necessary precautions to protect customers' homes. Additionally, some customers experienced problems with their flooring shortly after installation, requiring multiple warranty claims and repairs.
Misleading Pricing and Estimates
One reviewer reported being quoted a higher price than necessary, with the vendor profiting from the mistake. Another reviewer advised getting multiple quotes to avoid being taken advantage of.
Negative Experiences with Warranty Claims
Multiple reviewers had negative experiences with the company's warranty process, citing difficulties in getting issues resolved and being blamed for defects or installation errors. Some were told that their warranty claims were invalid due to supposed mistakes on their part.
Positive Experience with Sales Representative
One reviewer had a positive experience with a sales representative, praising their helpfulness and the quality of the carpet installed.
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