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At The Carpet Man, we pride ourselves on providing our customers with a wide range of high-quality flooring products, coupled with expert knowledge and guidance to help them make informed decisions. Our mission is to provide exceptional customer service, superior product selection, and unparalleled installation expertise to ensure that every customer's flooring needs are met.
Our Services
Our team of flooring experts is dedicated to providing exceptional service, from product selection to installation. We understand that every customer's flooring needs are unique, which is why we take the time to listen to their requirements and provide personalized solutions. Our services include:
- Flooring Installation: Our skilled installers are experienced in installing a wide range of flooring products, from hardwood and tile to carpet and laminate.
- Carpet Binding and Serging: We offer custom cutting and binding services to ensure a perfect fit for any room.
- In-Home Measurements: Our professionals will take precise measurements of your space to ensure a perfect fit for your new flooring.
- Reviews and Financing: Read reviews from satisfied customers and learn about our convenient financing options to make your flooring dream a reality.
Why Choose Us
At The Carpet Man, we stand out from the competition due to our:
- Large Product Selection: We carry a wide range of flooring products from top brands, ensuring that you'll find the perfect fit for your style and budget.
- Expert Sales Advice: Our knowledgeable sales team will guide you through the selection process, making sure you choose the best flooring for your unique needs.
- Experienced Installation Team: Our installers are experienced professionals who will ensure a flawless installation, every time.
Get Started
Get a free estimate today and let our team of experts assist you in selecting the perfect flooring for your home or business. Visit our showroom, browse our online catalog, or contact us to schedule a consultation. With The Carpet Man, you can trust that you're getting the best flooring solutions in the Indianapolis, IN area.
Overall Experience
The Carpet Man Indy has received an overwhelmingly positive response from customers, with a perfect 5-star rating across multiple reviews. The company has been praised for its wonderful staff, efficient and hardworking workers, great customer service, and high-quality products.
Customer Testimonials
Reviews rave about the assistance provided by Mary, Aaron, and Larry, who were all praised for their professionalism, expertise, and kindness. Many customers have expressed gratitude for the consultation process, which helped them find the perfect flooring for their needs. Installers were described as efficient, friendly, and meticulous, with one reviewer noting that their kids enjoyed watching the installation process.
Challenges and Concerns
One reviewer, Tony, expressed disappointment with the pricing for a small laminate floor replacement, feeling that the cost was not justified. Another reviewer, S. Hig, had a negative experience in the showroom with an employee who seemed more interested in getting them out of the store than helping them finalize their purchase. This led to a change in their plans and they ultimately chose to work with another flooring provider.
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