Business Details
8 Years
experience
Custom Jewelry & Artisan Goods in Breckenridge, CO
DonLo Mercantile was founded in 2018 by Nichole Shepherd, a jewelry designer inspired by her grandparents Don and Lois Ericson. Our Breckenridge, Colorado store specializes in handcrafted fine jewelry, artisan home goods, and ethically sourced beauty products. We work directly with master jewelers to create custom designs that reflect each client's unique vision and personal story. Our commitment to sustainability ensures all products are made from natural, organic, or ethically sourced materials. Through both in-store consultations and online services, we offer personalized jewelry design experiences that transform ideas into wearable art.Our team combines decades of experience in jewelry fabrication and artisan craftsmanship to deliver heirloom-quality pieces. We maintain strict quality control over our materials, working exclusively with precious metals and gemstones that meet ethical sourcing standards. Our services include custom ring design, jewelry customization, and a curated selection of ready-made pieces from independent artists worldwide. We provide comprehensive support throughout the design process, including free sizing within 90 days and detailed consultations to ensure client satisfaction.
Services
Custom Jewelry Design
Permanent Jewelry
Ethically Sourced Jewelry
Artisan Home Goods
Online Jewelry Store
Jewelry Customization
Bridal Jewelry
Handmade Ceramics
Natural Beauty Products
Gift Services
Details
- Year established: 2018
Highlights and features
- Founded in 2018 by experienced jewelry designer Nichole Shepherd
- Master jewelers create custom designs tailored to personal stories
- Commitment to ethically sourced precious metals and gemstones
- Free ring sizing within 90 days of custom jewelry completion
- Collaboration with international independent artists and designers
Services
Custom Jewelry Design
Our custom jewelry service allows clients to collaborate directly with master jewelers to create unique pieces. The process includes initial consultations, design sketches, revisions, and final fabrication using ethically sourced materials. Clients receive personalized attention throughout the 4-12 week creation process.
Permanent Jewelry
We specialize in permanent jewelry pieces designed to last generations. Our artisans create timeless designs using durable precious metals and high-quality gemstones. Each piece undergoes rigorous quality checks to ensure lasting beauty and structural integrity.
Ethically Sourced Jewelry
Our ethical jewelry collection features pieces made from conflict-free materials and recycled metals. We partner with responsible suppliers to ensure environmental sustainability while maintaining exceptional quality standards for all our jewelry products.
Artisan Home Goods
We offer a curated selection of artisan home goods including ceramics, lighting, and textiles. All items are handmade by independent artists using natural materials. Our collection emphasizes unique designs and traditional craftsmanship techniques.
Online Jewelry Store
Our online store provides access to exclusive jewelry collections and home goods from anywhere. The platform features detailed product descriptions, high-resolution images, and virtual consultation options for customers unable to visit our physical location in Breckenridge.
People
Nichole Shepherd
Founder & Jewelry Designer
Nichole Shepherd established DonLo Mercantile in 2018, drawing inspiration from her grandparents' legacy and personal travel experiences. She specializes in creating one-of-a-kind jewelry pieces that combine traditional techniques with contemporary design elements.
Questions
What custom jewelry design services do you offer?
We offer complete custom jewelry design services including rings, bracelets, necklaces, and earrings. Our master jewelers collaborate with clients through consultations, design sketches, and revisions to create unique pieces.
Can I use my own materials in custom designs?
Yes, we can incorporate client-provided metals and stones when possible. Materials undergo inspection to ensure quality and workability before being used in new designs.
What payment options are available?
We require 50% payment before starting custom projects with balance due upon completion. Accepted payment methods include major credit cards and bank transfers.
Do you offer international shipping?
Yes, we ship internationally. Custom orders require full payment before shipping. Delivery times vary depending on destination and customs processing.
What is your return policy?
Custom jewelry is final sale. Ready-made items may be returned within 14 days of delivery. All returns require prior authorization and must be in original condition.
How can I book a design consultation?
Book in-person consultations at our Breckenridge store or schedule virtual consultations through our website. A $200 consultation fee applies which is credited toward completed projects.
Videos
