Transforming Spaces, One Pane at a Time.
At Old Town Glass, we are proud to be a second-generation family-owned business, with a rich history of delivering innovative custom glass solutions to our clients. Our journey began with a passion for glass and a commitment to excellence, which has enabled us to grow into a renowned name in the industry. With a beautiful showroom in Novato, California, we provide bespoke glass solutions to clients all over the world, pushing the boundaries of what is possible with glass.
Our Approach
At Old Town Glass, our approach is centered around collaboration and creativity. We believe that every client is unique, with their own distinct vision and aspirations. Our team of experts works closely with architects, engineers, and clients to bring their ideas to life. We take pride in our ability to design and install custom glass solutions that exceed expectations, combining functionality, aesthetics, and functionality to create truly remarkable results.
Services
At Old Town Glass, we offer a comprehensive range of services, from concept to completion. Our services include:
Design Assist: We work closely with clients to bring their vision to life, using cutting-edge technology and expertise to design custom glass solutions that meet their needs.
Delegated Design: Our team of experts takes charge of the design process, using their expertise to create bespoke glass solutions that are tailored to each client's unique requirements.
Glass Engineering: We leverage our expertise in glass engineering to develop custom glass solutions that are both functional and aesthetically pleasing.
Installation: Our team of certified installers has undergone rigorous training to ensure that every installation is completed to the highest standards of quality and precision.
Portfolio: Take a look at some of our most impressive projects to date, showcasing our expertise in custom glass solutions.
News
Stay up-to-date with the latest news and happenings at Old Town Glass, including new product launches, industry trends, and success stories.
About Us
At Old Town Glass, we are committed to providing exceptional service to our clients, regardless of the size or complexity of the project. Our team of experts is dedicated to delivering top-notch solutions that exceed expectations. We are proud to be a family-owned and operated business with global exposure, and we look forward to serving you.
Contact Us
Learn more about our company and services by visiting our showroom or contacting us directly. We would be delighted to discuss your project and explore how we can bring your vision to life.
Disappointing Experiences with Old Town Glass
Many customers have had frustrating experiences with Old Town Glass, citing poor customer service, delayed responses, and mistakes with installations. Rating: 2.0 stars
Common Complaints
- Long delays in responding to customer inquiries
- Incorrect or unmet expectations for installations or repairs
- Poor customer service, including a lack of apologies or willingness to resolve issues
- Inconsistent communication and follow-up
Mixed Reviews
A few customers have had positive experiences with Old Town Glass, praising aspects such as:
- Knowledgeable and helpful staff
- Quality products and prompt installation
- Good communication and follow-up
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