At Roo Tech Services, we understand the importance of having a reliable and efficient IT system in place to support your business goals. That's why we offer a comprehensive range of managed IT services, IT support services, and additional solutions tailored to meet the unique needs of small to medium-sized businesses in Knoxville, Tennessee, and surrounding areas.
Our Mission
Our mission is to provide our clients with the highest level of IT support, empowering them to achieve their technology goals and grow their business. With over 20 years of experience in the IT industry, our founder and CEO, Shannon Jones, has built a team of experts dedicated to delivering exceptional service and support to our clients.
Our Services
We offer a wide range of managed IT services, including anti-virus, device and network monitoring, email and web security, and much more. Our IT support services are designed to work with your business as an extension of your team, providing full support or backup support to your existing in-house IT staff. Additionally, we offer a la carte services to cater to unique technology needs. Our remote support services are available anywhere, anytime, using our RMM solution, allowing us to support businesses outside our local area by partnering with their in-house IT staff or another computer support provider.
Our Story
Roo Tech Services was founded in October 2018 with the goal of providing excellent service to our clients. Our name, "Roo, " symbolizes strength, stamina, and balance, reflecting our commitment to adapting to the ever-changing IT landscape. We pride ourselves on providing our clients with the highest standard of service, and we're dedicated to helping businesses achieve their technology goals and grow their business.
Why Choose Us
At Roo Tech Services, we're committed to providing our clients with the best possible technology services and solutions. We work closely with your company to serve your specific needs, offering customized solutions that meet your unique requirements. With our expertise, experience, and dedication to exceptional service, you can trust us to support your business technology needs.
Overall Experience
The reviewers have shared their outstanding experiences with Roo Tech, an IT services provider. They were impressed with the company's professionalism, knowledge, and prompt response to their tech needs. The reviews are glowing, with all ratings being 5 stars.
Punctuality and Responsiveness
Roo Tech's quick response to inquiries is a common theme. The company was able to address the reviewer's needs the next day, demonstrating their ability to prioritize timely service.
Professionalism and Expertise
The reviewers consistently praised the company's knowledgeable and professional staff. They were happy to have dealt with IT professionals who understood computers and could handle a variety of tasks.
Personable Service
Some reviewers appreciated the personable approach that Roo Tech took, describing it as a quality that is often lacking in the IT industry.
Variety of Services
The company offers a range of IT services, which was noted by one reviewer. This suggests that Roo Tech can cater to a variety of needs, from professional to personal projects.
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