Get Fit, Ride Smart, Live More!
At Village Bike & Fitness, we are dedicated to providing top-notch bicycles, fitness equipment, and exceptional customer service to our customers in West Michigan. Our team of experts is passionate about cycling and fitness, and we strive to create a welcoming and supportive environment for cyclists and fitness enthusiasts of all levels.
Our Story
Our journey began with a simple mission: to promote a healthy and active lifestyle in our community. We believe that cycling and fitness are not just hobbies, but a way of life. Our founders, passionate cyclists themselves, saw an opportunity to create a one-stop-shop for all things cycling and fitness, where enthusiasts could come together to share their passion and pursue their fitness goals.
Our Services
At Village Bike & Fitness, we offer a wide range of services designed to cater to the diverse needs of our customers. From bike sales and repairs to fitness equipment and accessories, we have everything you need to take your cycling and fitness journey to the next level. Our bike fitting services, led by expert fitters, ensure that your bike is tailored to your specific needs, providing a comfortable and efficient ride. We also offer a variety of fitness equipment, including treadmills, ellipticals, exercise bikes, and rowers, to help you achieve your fitness goals.
Our Team
Our team of experts is dedicated to providing exceptional customer service and ensuring that our customers have an unforgettable experience at Village Bike & Fitness. From our knowledgeable sales staff to our skilled technicians, we take pride in our work and strive to build long-lasting relationships with our customers.
Our Community
At Village Bike & Fitness, we believe that cycling and fitness are not just individual pursuits, but a way to bring people together. We are proud to be a part of the West Michigan community and actively participate in local events and initiatives that promote health, wellness, and sustainability.
Overall Experience
The Village Bike Shop in Kentwood, Michigan has received a mixed bag of reviews. While some customers have had positive experiences, others have been disappointed with the service and expertise of the staff.
Positive Experiences
Many customers have praised the helpful and knowledgeable staff, who have provided excellent service and recommendations. Some have appreciated the quick turnaround time for repairs and maintenance, while others have been happy with the selection of bikes and accessories. Several reviewers have mentioned specific staff members who have gone above and beyond to ensure their needs were met.
Negative Experiences
On the other hand, some customers have expressed frustration with the lack of expertise and knowledge about certain types of bikes or tires. One reviewer had a particularly bad experience with a manager who didn't know anything about recumbent bikes, despite having one on display in the store. Another customer had issues with repeated repairs that didn't fix the problem, leading to lost trail time and frustration.
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