Business Details
15 Years
experience
Emergency
services
Your Reliable Pet Care Solution in New Orleans
Founded in 2011, Nonie's Pet Care has established itself as New Orleans' premier in-home pet care provider. Our team of certified professionals, including licensed veterinary technicians, delivers personalized services ranging from daily dog walking to specialized hospice care for senior pets. We prioritize safety and reliability through rigorous background checks, bonding with Business Insurers of North Carolina, and maintaining A+ accreditation with the Better Business Bureau.Our commitment to excellence extends to 24/7 emergency support for critical care situations, while our proprietary Concierge Pet Care program offers tailored solutions for busy professionals and medical personnel. With over a decade of service to Lakeview and Metairie communities, we combine deep local knowledge with industry-leading protocols to ensure every pet receives individualized attention in their familiar home environment.
Services
Pet Sitting
Dog Walking
Medication Administration
Special Needs Care
Overnight Services
Pet Taxi
Yard Clean-up
Concierge Care
Hospice Support
Veterinary Coordination
Details
- Year established: 2011
Highlights and features
- Certified veterinary technicians on staff for complex medical needs
- A+ BBB accredited with over 10 years of local service excellence
- 24/7 emergency care coordination with local veterinarians
- Comprehensive background screening and full insurance coverage
- Customized Concierge Care plans for discerning pet owners
Associations and certifications
- Better Business Bureau
What people say
Exceptional reliability
Detailed visit reports
Special needs expertise
Timely communication
Peace of mind
Services
Pet Sitting
Professional in-home pet supervision maintaining daily routines. Services include feeding, medication administration, and behavioral enrichment activities. Ideal for travelers needing reliable care that preserves pets' comfort in familiar surroundings while ensuring proper medical attention for special needs animals.
Dog Walking
Customized walking programs from 15-60 minute durations. Focuses on physical health maintenance and behavioral improvement through structured outdoor activity. Available in multiple time slots with safety protocols prohibiting nighttime walks after dark for caregiver protection.
Medication Administration
Professional handling of complex treatment regimens including insulin injections and subcutaneous fluids. Performed by licensed veterinary technicians following veterinarian instructions. Includes detailed documentation and communication with pet owners and primary care providers during extended treatments.
Special Needs Care
Tailored services for geriatric and hospice pets requiring specialized attention. Features bladder expression management, seizure monitoring, and palliative care coordination. Requires initial veterinary consultation to establish care protocols and ensure proper medication administration techniques.
Concierge Pet Care
Comprehensive pet management solution for discerning clients. Includes customized exercise routines, veterinary appointment coordination, medication management, and supply replenishment. Designed for medical professionals and executives needing integrated pet care solutions with detailed reporting and 24/7 accessibility.
People
Liz Serda Schneider
Founder & CEO
Certified pet care specialist with 13 years experience. Developed proprietary care protocols and built team of veterinary professionals. Focuses on innovative solutions for special needs pets and emergency care coordination.
Olivia S. Prior
Senior Pet Sitter
Veterinary technician with 5 years specialized experience. Expertise in medication administration and senior pet care. Provides training to new staff on complex care procedures and behavioral management techniques.
Megan K.
Degreed Veterinary Technician
18-year industry veteran specializing in equine and farm animal care. Oversees special needs case management and serves as primary liaison with local veterinary clinics for medical protocol implementation.
Ashley H-G
Operations Manager
Certified groomer with 6 years leadership experience. Coordinates service delivery logistics and quality assurance programs. Maintains client communication protocols and staff training standards.
Daniel C.
Veterinary Technician
Specializes in reptile and amphibian care with 6 years experience. Manages exotic pet cases and provides specialized training to team members on non-traditional pet care requirements.
Questions
What are your standard service hours?
We provide pet care visits from 7:00 AM to 8:30 PM daily. Office administrative support is available Monday-Friday 8:00 AM-5:00 PM, Saturday 10:00 AM-2:00 PM.
How do you handle medication administration?
Our licensed veterinary technicians handle all medication types including injections and complex treatments. We require veterinary documentation and follow strict protocols for proper administration and record-keeping.
What happens if my pet gets sick?
Our caregivers assess the situation and contact you immediately. For emergencies, we'll transport to your veterinarian while keeping you informed throughout the process and providing follow-up care.
Do you offer overnight care?
Yes, our overnight service provides 10-hour continuous care from 9:00 PM-7:00 AM, including bedtime routines, nighttime potty breaks, and morning walks with medication administration as needed.
How are caregivers assigned?
We maintain consistent caregiver assignments whenever possible. All our staff undergo rigorous training, background checks, and specialize in different care areas to match specific pet requirements.
What payment methods do you accept?
We accept all major credit cards through our secure portal, plus Venmo and PayPal. Invoices are due within 24 hours of service completion with late fees applied after 48 hours.
