At Spickelmier Insurance Agency, we pride ourselves on being the trusted advocate for our clients, protecting what's most important to them. We understand that life can be unpredictable, and unexpected events can occur at any moment. That's why we're dedicated to providing expert guidance and unparalleled service to ensure that our clients' asset's risks are carefully managed and protected.
Our Services
We specialize in a wide range of insurance services, including:
Auto Insurance: We'll help you find the perfect policy to meet your needs, whether you're a first-time driver or an experienced road warrior.
Homeowners Insurance: We'll match the right policy to fit your family's needs at every stage of life, from first-time homeowners to seasoned property owners.
Life Insurance: Don't leave your loved ones unprotected. Get a life insurance policy today and ensure their financial future is secure.
Commercial Insurance: Protect your business and assets with our comprehensive commercial insurance solutions.
Workers Comp Insurance: We'll help you find the optimal policy to protect your employees and your business.
Event Insurance: Don't let unforeseen circumstances ruin your special day. Get an event insurance policy today and rest assured that you're covered.
Our Commitment
At Spickelmier Insurance Agency, we're committed to providing exceptional service and personalized attention to each of our clients. We understand that everyone's situation is unique, and we take the time to carefully assess each client's needs and circumstances. Our goal is to find the perfect policy to match your situation, ensuring that you're protected and secure.
Our History
Our agency was founded by Jon Spickelmier, a Notre Dame alumni and experienced insurance professional. With a strong background in football, Jon knows the importance of effective teamplay and adaptability, skills he brings to his work as an insurance agent. Our team is dedicated to providing exceptional service and expert guidance to our clients.
Meet Our Team
Jon Spickelmier, Owner and Agent
Jon is a Notre Dame graduate and seasoned insurance professional with a passion for protecting what's most important to his clients.
Adrienne Arnone, Agent and Altruist
Adrienne has a wealth of experience in the insurance industry, with a background in claims and consulting. She's dedicated to helping our clients achieve their insurance goals.
Get Started
If you're due for a policy review or have questions about your current insurance coverage, we invite you to contact us today. Our team is dedicated to helping you find the perfect policy, tailored to your unique circumstances and needs.
Disappointing Customer Service
A significant number of reviewers had a negative experience with this insurance agency. Two reviewers gave the agency a 1-star rating, expressing frustration and disappointment with their service. Steven Fournier stated that no one returns calls, while Laura Phillips encountered issues with canceled insurance and was given little support from the agent. Laura felt that the agent was unhelpful, telling her that little could be done, and that her premiums would increase.
Lack of Support and Follow-through
Laura's situation highlights the lack of support and follow-through from the agency. She was left without insurance for an extended period, only to have the agent suggest she look for another agency. This suggestion was perceived as uncaring, and Laura was left feeling upset and frustrated. The agency's inability to resolve the issue and provide adequate support is a significant concern.
Unprofessional Behavior
Laura's experience is compounded by the agent's unprofessional behavior. The agent became defensive and dismissive, instead of taking ownership of the situation and finding a solution. This unprofessional behavior is unacceptable and reflects poorly on the agency as a whole.
Contrasting Positive Experiences
Fortunately, not all reviewers had a negative experience. Three reviewers gave the agency a 5-star rating, praising their excellent service. David Mayes, Rj Ingerson, and Kevin Geddings all mentioned that the agents, Jon and Adrienne, went above and beyond to provide excellent service, making the process of obtaining insurance a pleasant experience.
Be the first to review Spickelmier Insurance Agency.
Write a Review
