Business Details
13 Years
experience
Your Trusted Ford Dealership in Southern Pines, NC
Crossroads Ford of Southern Pines, part of the Crossroads Automotive Group since August 2013, has dedicated itself to providing exceptional customer service, streamlined financing solutions, and thorough automotive maintenance. Our team upholds principles of care and compassion for customers, employees, and their families, supporting clients every step of the way with courteous and honest service. We offer a vast selection of new and pre-owned vehicles, including Ford models like the F-150, Mustang, and Explorer, alongside certified pre-owned options with CARFAX reports. Our financing department provides competitive rates and pre-approval tools, while our service department features certified technicians using OEM parts for maintenance and repairs.We prioritize convenience through programs like 3 On Us VIP maintenance, Ford Mobile Service, and Pickup & Delivery options. Our commitment to transparency includes detailed pricing disclosures and flexible service hours. Located in Southern Pines, NC, we serve nearby regions including Aberdeen, Fayetteville, and Pinehurst. Our extensive inventory caters to diverse lifestyles, from electric vehicles like the Mustang Mach-E to rugged trucks like the Super Duty. We emphasize customer education through online tools like payment calculators and Edmunds True Market Value Reports. Our team's decades of combined experience ensure personalized support for every client.
Services
New Vehicle Sales
Used Vehicle Sales
Financing Services
Automotive Maintenance
Parts Sales
Details
- Year established: 2013
Highlights and features
- We offer 40+ years of combined experience in Ford vehicle sales and service.
- Our inventory includes the latest Ford models with customization options.
- Certified technicians use OEM parts for all maintenance and repairs.
- We provide flexible financing solutions with competitive interest rates.
- Convenient mobile service and pickup/drop-off options available.
What people say
Great selection
Helpful sales team
Quick service turnaround
Competitive financing
Convenient pickup/drop-off
Services
New Vehicle Sales
We offer the latest Ford models including F-150, Mustang, and Explorer lines. Our inventory features Built Ford Tough trucks, electric vehicles like the F-150 Lightning, and SUVs for families. Certified sales consultants help customers find vehicles matching their lifestyle needs. Custom factory orders allow personalized configurations for specific requirements.
Used Vehicle Sales
Our pre-owned inventory includes Ford and non-Ford brands like Dodge, Hyundai, and Honda. Certified pre-owned vehicles undergo rigorous inspections and include CARFAX reports. We offer financing options for budget-conscious buyers while maintaining quality standards across all used vehicle selections.
Financing Services
Our finance department provides competitive rates and pre-approval tools for new and used vehicle purchases. We offer the 3 On Us VIP program with complimentary maintenance services and work with Ford Motor Credit Company for special offers. Online calculators help estimate monthly payments and trade-in values.
Automotive Maintenance
Certified technicians perform oil changes, brake repairs, and major diagnostics using OEM parts. We offer mobile service for convenience and pickup/drop-off options. The service department handles recalls, software updates, and multi-point inspections to maintain vehicle performance and safety standards.
Parts Sales
Our parts department offers OEM components for Ford vehicles and Motorcraft/Omnicraft alternatives. Technicians ensure proper part selection for repairs while maintaining inventory of essential components. We support both in-house installations and customer-purchased parts for DIY maintenance needs.
People
Dave Burrell
General Manager
Dave Burrell leads Crossroads Ford with over 20 years of automotive industry experience. He oversees dealership operations and customer satisfaction initiatives while maintaining community partnerships in Southern Pines.
Hannah Boling
Sales Manager
Hannah Boling manages the sales team with a focus on personalized customer experiences. She specializes in matching clients with vehicles that meet their specific lifestyle and budget requirements.
Evin Myrick
Service Manager
Evin Myrick supervises the service department with expertise in automotive diagnostics and maintenance. He ensures technicians follow factory-recommended procedures while maintaining high customer satisfaction scores for repair services.
Bobby McBride
Parts Manager
Bobby McBride manages parts inventory and selection, ensuring availability of OEM components for Ford vehicles. He provides technical guidance for part compatibility and installation requirements.
Galo Biondi
Finance Manager
Galo Biondi specializes in automotive financing solutions with experience in structuring loans for various credit profiles. He helps customers understand payment options and available incentives.
Questions
What new Ford models do you have available?
We stock all current Ford models including F-150, Mustang, Explorer, Bronco, and electric vehicles like the Mustang Mach-E.
Do you offer financing options for used vehicles?
Yes, we provide financing for both new and used vehicles through our partnership with Ford Motor Credit Company.
What service packages are included with new vehicle purchases?
New vehicles qualify for the 3 On Us VIP program with three free oil changes, inspections, and tire rotations.
Do you provide mobile service options?
Yes, our Ford Mobile Service brings maintenance to your location within 30 miles of Southern Pines.
What are your service department hours?
Service is available Monday-Friday 7:30AM-6:00PM. We offer pickup/drop-off options outside these hours.
Do you accept trade-ins?
Yes, we accept trade-ins for new and used vehicle purchases with special offers for 2018+ model year vehicles.
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